Chief Growth Officer - Enterprise Technology Solutions
About the role
The firm is a specialized ServiceNow consultancy with a strong Prime federal contracting footprint, a growing OEM partnership, and a track record of year-over-year revenue growth, now at a critical inflection point in its evolution. This is a rare executive opportunity to take full ownership of a dedicated growth function and lead the company's next phase of scale.
Responsibilities
Own and execute the company's overall growth strategy, with accountability for revenue performance, funded backlog expansion, pipeline quality, and win rate improvement
Lead the full growth organization including Federal Business Development, Commercial Business Development, capture, proposals, marketing, and solutions/technical strategy
Institutionalize and scale a disciplined business development and capture infrastructure, including pipeline governance, formal bid/no-bid processes, Shipley-aligned capture planning, pricing discipline, and forecast accuracy
Leverage and expand the company's strong ServiceNow positioning as a core competitive differentiator, deepening the ServiceNow partnership, aligning solutions to the ServiceNow product roadmap (ITSM, ITOM, SecOps, HRSD, Customer Workflow, NOW Assist), and driving joint go-to-market motion with ServiceNow account teams across targeted federal agencies
Drive revenue diversification beyond current concentrations, expanding into adjacent federal civilian agencies, new contract vehicles, complementary technology capabilities, and selective commercial markets
Evaluate, upgrade, and hold the BD organization accountable to measurable performance standards, elevating capture rigor and win discipline across the team
Assume growth responsibilities historically held by the CEO, building the trust and credibility to earn increasing strategic authority over time
Maintain revenue continuity across active pursuits and recompetes while simultaneously building the infrastructure required to scale from the current base toward the next revenue tier
Requirements
Proven track record of senior-level business development or growth leadership at or adjacent to a Tier 1 federal systems integrator, ServiceNow Elite/Premier partner, or large consulting firm
Demonstrated ServiceNow ecosystem fluency, including partner-side experience selling, capturing, or growing a ServiceNow services practice, with a working understanding of the ServiceNow product portfolio (ITSM, ITOM, SecOps, HRSD, Customer Workflow, NOW Assist) and the ServiceNow federal go-to-market motion
Demonstrated success managing and winning a substantial federal pipeline and book of business, with named wins in IDIQ, GWAC, BPA, and Task Order environments
Deep federal capture and proposal discipline, including Shipley-aligned methodology, price-to-win, gate reviews, teaming strategy, and full-lifecycle BD ownership
Strong existing network of relationships across federal civilian agencies, ServiceNow partner and OEM ecosystems, and selective commercial and state and local markets that can be leveraged from day one
Experience leading and mentoring BD, capture, proposal, and marketing teams, with the presence and communication style to inspire a team and represent the company externally at industry events, agency briefings, and ServiceNow partner forums
Experience scaling a growth organization through a small-business to large-business transition or a comparable post-8(a) inflection point, with the operating rigor to institutionalize pipeline governance and forecast discipline
Ability to operate alongside a founder-oriented leadership team and build trust progressively while making an early, tangible impact
High energy, relationship-driven, and comfortable with a fast-moving, conference-heavy, street-level federal BD culture
Preferred Qualifications
MBA or advanced degree
APMP, Shipley, or formal capture certifications
Experience in adjacent technologies or service domains such as Salesforce, SAP, AWS GovCloud, cybersecurity, or data and AI modernization
Experience diversifying revenue beyond a single dominant capability or platform
Experience scaling a company from the $50M range toward the $100M+ revenue tier
Familiarity with operating in entrepreneurial or founder-led environments