Chief Financial and Operating Officer

About the role

Pathfinder is seeking a strategic, mission-driven Chief Financial & Operating Officer to provide executive leadership across finance and enterprise operations. This role helps strengthen Pathfinder’s long-term sustainability by guiding financial strategy, supporting operational excellence, and ensuring strong systems of accountability, compliance, and organizational support.

Responsibilities

• Financial Leadership & Strategy
• Lead Pathfinder’s financial strategy, including accounting, reporting, budgeting, forecasting, cash flow, and internal controls.
• Support the organization’s long-term financial health, sustainability, and liquidity.
• Provide timely financial reporting, analysis, and guidance to the President/CEO and Board.
• Oversee audits, financial governance, regulatory compliance, and risk management systems.
• Provide executive supervision and support to the Controller.
• Enterprise Operations & Administrative Leadership
• Provide leadership across non-programmatic support functions.
• Help ensure administrative operations are efficient, consistent, and aligned with organizational priorities.
• Establish clear expectations, accountability systems, decision-making processes, and escalation pathways.
• Strengthen organizational infrastructure to support Pathfinder’s mission and growth.
• Human Resources, Compliance & Risk Management
• Provide executive oversight of Human Resources, including workforce planning, recruitment strategy, performance management, and leadership development alignment.
• Oversee employee relations processes, investigations, corrective action pathways, and benefits administration.
• Guide Corporate Compliance functions, including audits, investigations, corrective action planning, and risk monitoring.
• Ensure policies, processes, and practices are consistent, fair, compliant, and aligned with organizational needs.
• Technology, Facilities & Insurance
• Provide executive oversight of Information Technology and enterprise systems.
• Ensure technology investments support operational efficiency and organizational priorities.
• Oversee facilities, property management, fleet, safety functions, capital planning, and vendor relationships.
• Lead oversight of Pathfinder’s commercial insurance program, including renewals, claims coordination, and risk mitigation.
• Executive Leadership
• Serve as a trusted advisor to the President/CEO and an active member of the executive leadership team.
• Translate organizational strategy into clear financial and operational execution plans.
• Model ethical, steady, people-first leadership across all assigned areas.
• Support strong decision-making and accountability at the appropriate levels of the organization.

Qualifications

• Bachelor’s degree in accounting, finance, business, or related field required; MBA or CPA strongly preferred.
• Five to 10 years of progressively responsible experience in finance, operations, or executive leadership roles with at least 5 years of senior leadership experience managing teams, functions, or multiple departments.
• Minimum of 5 years of experience and demonstrated expertise in financial and accounting, including understanding of profit and loss, balance sheet, and cash flow management.
• Demonstrated experience leading and integrating multiple administrative or operational functions (e.g., finance, HR, compliance, IT, or similar)
• Experience in nonprofit, human services, healthcare, or regulated environments with federally required single audits strongly preferred.
• Ability to understand complex issues quickly and make sound decisions.
• Ability to build trust and confidence with the CEO, Board, and leadership team.

Skills

• Strong commitment to Pathfinder’s mission, vision, and values.
• Excellent verbal and written communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Sound judgment, integrity, and the ability to lead through complexity.
• Ability to manage and connect multiple functions, departments, and priorities.
• Strong interpersonal and conflict-resolution skills.
• Ability to build trust with the President/CEO, Board of Directors, executive leaders, and team members.
• Working knowledge of accounting systems, financial reporting, internal controls, and regulatory compliance.
• Proficiency with Microsoft Office Suite or related software.

Benefits & Pathfinder Perks

Competitive Benefits Package (if applicable):
- Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
- Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
- Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
- Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
- 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
- Tuition Reimbursement – Invest in your future with financial assistance for continued education.
- Professional Development & Training – Enhance your skills and career through learning opportunities.
- Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:
- Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
- Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
- Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
- Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
- Exclusive Discounts – Save with special offers, including:
- Verizon Wireless Discount – Stay connected for less.
- YMCA Discount – Enjoy reduced membership rates for fitness and wellness.