Chief Executive Merchant in Training (Store Manager)

About the role

The purpose of Floor & Decor is to seek top talent for Store Manager in Training/Chief Executive Merchant in Training (CEMIT) roles. These roles prepare candidates to become Store Managers/CEMs, who lead specialty big box retail stores selling hard surface flooring and accessories.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional and Store Support Center associates.
• Use the CARE model to help associates create a friendly, helpful, knowledgeable and efficient environment for customers.
• Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving standards. Provide regular coaching, feedback and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained.
• Ensure compliance of payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems.

Requirements

• 3 - 5 years of management experience leading a big box retail store required.
• Must possess excellent customer service skills and a creative merchant first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management and managing profit and loss (P&L).
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing and coaching a high performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time management, follow up and delegation skills.
• Able to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Must work well under pressure.
• Available to work retail hours as necessary and open/close the store in an effective manner.

Qualifications

• Physical Work – Ability to exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull or otherwise move objects.
• Ability to use hands and fingers to handle or feel.
• Frequent standing, walking, reaching with arms and hands, climbing or balancing, stooping, kneeling, crouching or crawling.

Skills

• Leadership
• Customer Service
• Merchandising
• Sales Generation
• Operations Management
• Inventory Control
• Team Development
• Performance Management
• Compliance

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans
• Work-life Balance, Including Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Pay

Compensation details are confidential and will be provided upon hire.

Schedule

Store Hours: Monday - Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM