Chief Engineer | Hilton Garden Inn, Marlborough

About the Role

This position is responsible for overall engineering operations, driving revenue, maximizing profit, and ensuring quality. You will manage assigned staff to achieve financial results, guest satisfaction, and positive employee relations while maintaining company assets within budget guidelines.

Responsibilities

• Understand and implement preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines, and capital expenditures.
• Assess and evaluate the functionality of all equipment and assets to extend their lifespan and usefulness.
• Perform and/or supervise maintenance work to keep the property well-maintained, equipment serviced, and in good repair.
• Ensure proper use of all equipment and adhere to cost controls to reduce expenses and waste.
• Seek and implement cost-saving measures and efficient purchasing strategies to meet or exceed budget goals.
• Manage department and team to achieve financial success, guest satisfaction, and employee relations while completing all hotel initiatives.
• Monitor and manage all payroll and labor expenses.
• Follow all engineering SOPs and set an example by adhering to CSM and brand requirements.
• Identify training opportunities and provide one-on-one training for specific tasks or SOPs.
• Support all departments to ensure excellent customer service related to maintenance and equipment issues.
• Complete assigned duties within or outside the normal scope of responsibilities.
• Maintain a clean and safe work environment in compliance with CSM, brand, local, state, and federal regulations.
• Follow all CSM procedures for guest and associate incidents.
• Knowledgeable of hotel emergency procedures.

Requirements

• 3-5+ years of maintenance experience, preferably in the hotel industry.
• High attention to detail, strong communication skills, and leadership ability.
• Excellent problem-solving skills and high level of technical expertise.
• Strong organization skills and creativity to facilitate efficient problem-solving.
• Ability to manage multiple priorities in a fast-paced environment with frequent interruptions and tight deadlines.

Qualifications

• High school diploma or GED required; college degree or equivalent experience preferred.
• CPO, HVAC, boiler, or Serve Safe certification desired (or ability to obtain certification).
• Current and valid driver’s license with a safe driving record.

Pay

$35.00 - $45.00 per hour

Physical Requirements

• Ability to lift, push, and pull up to 100 pounds consistently throughout shift.