Chief Engineer

Responsibilities

• Lead daily line-ups to ensure the Magnolia Hotel STL Service Values are known and energized by all staff members.
• Support Perfect Room Program (PRP), lead problem-solving team meetings, manage Good Idea Boards, and strive to continuously improve.
• Maintain guest rooms and public areas utilizing the preventive maintenance program.
• Conserve energy by maintaining the utility management program.
• Oversee maintenance of plumbing systems, grounds and landscaping, swimming pool water features, the Central Plant, HVAC systems, Kitchen facilities, refrigeration systems, laundry facilities, electrical systems, sewage systems.
• Carpentry projects and control all painting and decorating projects.
• Attend necessary meetings and functions to show support and provide input towards the success of the hotel.
• Maintain knowledge of hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times.
• Review daily HotSOS work orders prior to the shift starting and discuss any opportunities with the D.O.E. before delegating work assignments.
• Promote open-door policy among team members; Identify and resolve performance problems not in line with Terranea standards; consistently apply Terranea Resort standards/procedures in evaluation and discipline of team member; Administer fair employee performance appraisals in a timely manner.
• Develop, implement, and direct all emergency programs.
• Manage key control system and recycling program.
• Inspect and maintain all building systems and life-safety systems to insure minimum down-time, expense and discomfort to our guests.
• Achieve objectives through direction and delegation.
• Ensure employees maintain safe conditions and procedures in work areas and other associated areas.
• Set standards for the department in image, appearance and grooming; properly represent the company and the profession to outside organizations.
• Return business telephone calls the same day.
• Manage the purchasing, inventory and price value relationship of all parts and tools.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.

Qualifications

• Ability to motivate and lead staff to achieve a common goal.
• Ability to maintain hotel standards, policies and procedures with team members, and promote positive work relationships with other departments and associates alike.
• Ability to compute mathematical calculations.
• Ability to read and understand blueprints and schematics.
• Ability to organize, direct, plan and control all engineering activities.
• Ability to troubleshoot and repair all mechanical, electrical, HVAC and plumbing systems in a timely manner.
• Ability to effectively maintain all equipment so less than 20% of all engineering personnel time is spent on reactive maintenance.
• Strong communication skills- both oral and written.
• Good organization & time management skills.
• Extensive working knowledge of building systems to include but not limited to; HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs.
• Proven track record in managing an efficient work force focusing on preventative maintenance of the asset's public areas, guestrooms, and physical plant.
• Experience in organizing, implementing, and maintaining a preventative maintenance tracking system and work order system.
• Experience in coordinating and managing hospitality capital improvement projects, i.e. public areas and guestrooms renovations, FF&E repair and reupholstering, FF&E procurement, site and building maintenance and upgrades.
• Proven ability to take charge and work with minimum supervision.
• Enjoys challenges and situations where solutions are not obvious.
• Able to make decisions in a high stress environment.
• Experience, Education, & Licensure: Engineering Degree or Technical Degree equivalent. Minimum five years' experience in the facilities management of hospitality related properties. Active involvement in college level business or technical courses. Certified in (at least 3) hotel engineering/maintenance positions.
• Knowledge of all technical aspects of engineering/maintenance (i.e. mechanical, electrical, plumbing, HVAC).