Chief Engineer

Responsibilities

• Aid in developing and implementing plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention.
• Create and post all Engineering staff's schedules.
• Create and adhere to annual budget for the department.
• Aid in developing financial forecasts and actively participate in monthly profit/loss review meetings.
• Create and implement preventative maintenance program for all hotel equipment.
• Ensure all emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
• Participate in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Aid with the administration of all vendor contracts controlled by the engineering department.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause.
• Determine emergency status and report findings to Front Desk.
• Aid as necessary with special projects and renovations.
• Support and participate in all Highgate Hotel programs.
• Participate in Highgate Hotel Safety Committee.

Qualifications

• At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance required.
• Long hours sometimes required. Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Effective communication skills, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Effectiveness in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Confidentiality of information.
• Efforts towards productivity, identification of problem areas, and assistance in implementing solutions.