Chief Engineer

Responsibilities

• Lead daily line-ups to ensure the Magnolia Hotel STL Service Values are known and energized by all staff members.
• Support Perfect Room Program (PRP), lead problem-solving team meetings, manage Good Idea Boards, and strive to continuously improve.
• Maintain guest rooms and public areas using the preventive maintenance program.
• Conserve energy by maintaining the utility management program.
• Oversee maintenance of plumbing systems, grounds and landscaping, swimming pool water features, the Central Plant, HVAC systems, Kitchen facilities, refrigeration systems, laundry facilities, electrical systems, sewage systems.
• Carpentry projects and control all painting and decorating projects.
• Attend necessary meetings and functions to show support and provide input towards the success of the hotel.
• Maintain knowledge of hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times.
• Review daily HotSOS work orders prior to the shift starting and discuss any opportunities with the D.O.E. before delegating work assignments.
• Promote open-door policy among team members; Identify and resolve performance problems not in line with Magnolia standards; consistently apply Magnolia Resort standards/procedures in evaluation and discipline of team members; Administer fair employee performance appraisals in a timely manner.
• Responsible for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day operations.
• Develop, implement, and direct all emergency programs.
• Manage key control system and recycling program.
• Inspect and maintain all building systems and life-safety systems to insure minimum down-time, expense and discomfort to our guests.
• Achieve objectives through direction and delegation.
• Ensure employees maintain safe conditions and procedures in work areas and other associated areas.
• Set standards for the department in image, appearance and grooming; properly represent the company and the profession to outside organizations; return business telephone calls the same day.
• Maintain a productive weekly work schedule and manage payroll to achieve forecast.
• Manage the purchasing, inventory and price value relationship of all parts and tools.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.

Qualifications

• Ability to motivate and lead staff to achieve a common goal.
• Ability to maintain hotel standards, policies and procedures with team members, and promote positive work relationships with other departments and associates alike.
• Ability to compute mathematical calculations.
• Ability to read and understand blueprints and schematics.
• Ability to organize, direct, plan and control all engineering activities.
• Ability to troubleshoot and repair all mechanical, electrical, HVAC and plumbing systems in a timely manner.
• Ability to effectively maintain all equipment so less than 20% of all engineering personnel time is spent on reactive maintenance.
• Strong communication skills- both oral and written.
• Good organization & time management skills.
• Extensive working knowledge of building systems to include but not limited to; HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs.
• Proven track record in managing an efficient work force focusing on preventative maintenance of the asset's public areas, guestrooms, and physical plant.
• Experience in organizing, implementing, and maintaining a preventative maintenance tracking system and work order system.
• Experience in coordinating and managing hospitality capital improvement projects, i.e. public areas and guestrooms renovations, FF&E repair and reupholstering, FF&E procurement, site and building maintenance and upgrades.
• Proven ability to take charge and work with minimum supervision.
• Enjoys challenges and situations where solutions are not obvious.
• Able to make decisions in a high stress environment.
• Experience, Education, & Licensure:
  • Engineering Degree or Technical Degree equivalent.
  • Minimum five years' experience in the facilities management of hospitality related properties.
  • Active involvement in college level business or technical courses.
  • Certified in (at least 3) hotel engineering/maintenance positions.