Chief Community Relations

About the role

Incumbent will serve as the chief of community relations for DPH, acting as a supervisor in the Office of Communications. They will provide oversight of the Division’s community relations officers who serve as communications liaisons to DPH’s many sections and programs. Responsibilities include full review of public-facing items from all DPH programs as well as oversight of division-wide marketing projects, events, reports, and more. The position includes a State Health Operations Center (SHOC) role which will be activated in the event of an emergency.

Responsibilities

• Gathers, organizes, and formats information related to an agency's goals, objectives, and services.
• Promotes an agency's image consistent with the overall direction of the agency.
• Coordinates timely and accurate responses and information to citizens, community groups, or governmental agencies.
• Encourages participation in the use of agency services.
• Coordinates and conducts public meetings, media events, or educational programs.
• Ensures a mutual sharing of information with other agencies, media, and the general public.
• May supervise staff.

Requirements

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas:

• Three years experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.
• Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast, or electronic media.
• Three years experience in public speaking which includes gathering, preparing, and presenting information to the public or media groups.
• Three years experience in developing policies, procedures, or programs for dissemination of information to the public or media groups.
• Three years experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues.
• Six months experience in managing public and media relations through subordinate staff.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Conditions of Hire

• Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/.