Chemical Account Specialist

About the role

The Chemical Account Specialist (“CAS”) provides superior chemical service and support to all Sonny’s Chemistry customers on a regularly agreed-upon basis. The CAS manages chemical business within their territory, assists in growing Sonny’s Car Wash Services market share by developing car wash customers, and plans strategies to help potential clients do business with Sonny’s. The CAS collaborates with mid and senior-level management, marketing, and technical staff to keep Sonny’s Car Wash Services informed of market changes, competitive opportunities, challenges, and creative trends.

Responsibilities

• Increase Sonny’s Car Wash Services market share by prospecting for, identifying, and converting potential new clients.
• Prospect to ensure a robust pipeline of opportunities to increase market share.
• Build strong relationships with new and existing customers.
• Work with the team to develop proposals that address client needs, concerns, and objectives.
• Handle objections positively by clarifying issues, emphasizing agreements, and resolving differences for a net positive outcome.
• Present a positive image that reflects the core values of Diamond Shine.
• Introduce new products and services to enhance existing relationships.
• Collaborate with technical, marketing, and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Establish yearly development plans for their territory.
• Attend all industry functions, conferences, and tradeshows in their market.
• Present to and consult with mid and senior-level management on business trends to develop new services and products.
• Identify new opportunities for customers that will lead to increased sales.
• Use market and competitor knowledge to develop the company’s unique selling propositions and differentiators.
• Submit accurate weekly planning and expense reports.
• Control area expenses and stay within the planned yearly budget.
• Ensure data is accurately entered and managed within the company’s CRM protocol.
• Forecast sales targets and ensure they are consistently met.
• Work with marketing staff to meet customers' marketing needs.
• Develop a thorough understanding of the company and distributors’ capabilities.
• Understand and support the goals, purpose, and direction of Carwash Services of the Southeast to enhance market performance.
• Perform other duties as assigned.

Qualifications

• High School Diploma required.
• Three (3) years minimum of carwash sales and/or service experience.
• Experience working within a national distribution and direct sales network preferred.
• Clean Driving Record & Valid Driver’s License required.
• Industry-related experience is a plus.
• Strong mechanical aptitude.
• Ability to guide, direct, and provide technical expertise on products or services to colleagues, distributors, and customers.
• Previous business-to-business value-add sales experience.
• Proven track record of consistently exceeding and/or achieving goals.
• History of working in a field that required autonomy and self-motivation.
• Excellent communication and organizational skills.
• Ability to communicate internally with various departments and externally with customers and distributors.
• Strong judgment and knowledge of company policies and procedures to resolve non-standard problems.
• Problem-solving and analytical skills.
• Demonstrates a strong work ethic and ability to multi-task.
• Travel required as needed.

About Sonny’s Enterprises

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. As the industry leader, we are recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next, embracing change and the opportunities it produces to maximize the potential of our most valuable resource — our people.

Benefits

• 100% employer-paid medical plan.
• Optional benefit programs available, including:
  • 401(k) match
  • Additional medical plans
  • Dental and vision coverage
  • Flex spending account
  • Short-term and long-term disability coverage
  • Life insurance