Checker

Additional Considerations (if Any)

About the role

The job is located within the Grocery department at Hy-Vee.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Escorts customers to the products they're looking for.
• Secures products that are out of reach.
• Loads or unloads heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product.
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
• Perceives immediate surroundings for customer needs and problems for store safety and security.
• Communicates clearly and distinctly on the intercom or telephone system.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift.
• May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.
• Affords assistance to store management as required (i.e., store displays, decorations for special promotion/events).
• Knows code dates on perishable items and can explain to customers.
• Changes register tape and ribbons as necessary.
• Affords assistance in other areas of store as needed.
• Performs other job related duties and special projects as required.

Requirements

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Qualifications

No education or experience requirements.

Skills

• Carries out detailed but uninvolved written or verbal instructions.
• Does arithmetic calculations involving fractions, decimals, and percentages.
• Understands and follows verbal or demonstrated instructions; writes identifying information; requests supplies verbally or in writing.

Benefits

For information on company benefits visit Benefits | Hy-Vee.

Pay

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.