Check-in and Subrental Coordinator

Key Responsibilities

• Manage administrative tasks including return reminder emails, outstanding and M&D emails
• outstanding gear follow-ups, and damaged item notifications in coordination with the Service department
• Intake and scan returned rental gear, ensuring timely check-in and prep for same-day turnaround.
• Identify missing or damaged items, notify clients or management, and resolve discrepancies within one week.
• Generate and manage Missing & Damaged (M&D) invoices; keep Agents and the Rental Operations Manager informed.
• Support inventory and maintenance teams by flagging missing or damaged consignment or large items.
• Track all incoming and outgoing subrentals; process returns and restore kits to original state.
• Maintain detailed physical and digital records of subrentals, including contracts and purchase orders.
• Clock in and out daily, tracking time worked accurately.
• Coordinate daily courier runs, communicating updates with couriers, Agents, and Prep Technicians.
• Absorb and repack subrented kits with AbelCine-owned gear and maintain organized storage systems.
• Manage shipping of outgoing non-NYC subrentals and communicate with our subvendor for returns and pickups to their facilities
• Assist clients and colleagues with loading and unloading equipment as needed.

Qualifications

• Undergraduate degree or equivalent combination of education and work experience.
• Strong administrative and organizational skills with impeccable attention to detail.
• Ability to take initiative, prioritize, and make decisions in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task across phone, email, and internal systems.
• Friendly, energetic, and professional demeanor with a customer-service mindset.
• Physical ability to lift and control cases weighing up to 70 lbs.
• Prior industry experience and interest in film/production technology is highly desirable.
• Flexibility with hours is a plus.
• Familiarity with Mac OS and FileMaker Pro is a plus.

Location

Brooklyn, NY

Classification

Full-Time, On-Site, Non-Exempt

Compensation Range

$48,000 - $50,000

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible spending accounts (FSA)
• Parental Leave
• Pre-tax commuter benefits
• Supplemental insurance options
• Employee discount marketplace
• Pet Insurance
• Paid vacation, sick leave, and holidays
• Discounted gym memberships