Chart Preparing Assistant

Location: Gilbert, Arizona | Department: BTMC Surgical Oncology-Gilbert | Schedule: Monday - Friday, 40 hours, 8:00 AM - 4:30 PM | Hybrid work schedule (must live in the Phoenix Metro Area) | Candidates will be asked to attend up to 4 weeks of in-person training

About the role

This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services, or billing.

At Banner MD Anderson Cancer Center, patients experience customized, comprehensive, and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.

At Banner Medical Group, you'll perform a critical role in the community. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates, in a variety of settings including group practices and multi-specialty centers.

Responsibilities

• Provides administrative and customer or vendor services in assigned area, including business support functions and related administrative tasks.
• Reviews and/or audits documents, forms, or invoices for appropriateness and accuracy; initiates corrective action as needed.
• Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures via verbal, electronic, and written communications.
• Maintains records and/or files for assigned area; ensures appropriate documentation is timely and accurately entered into departmental applications.
• Prepares, collates, and distributes various reports in a timely and accurate manner.
• Handles recurring or one-time department projects as directed by supervisor.
• May maintain supply inventories by checking stock, anticipating needed supplies, placing orders, and verifying receipt.
• Works independently under general supervision.
• Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, and vendors.

Requirements

• High school diploma or equivalent education.
• Two or more years of administrative work experience in a related area.
• Must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it for the duration of employment (applies to employees at Banner Behavioral Health Hospital, BTMC Behavioral, BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting serving children).
• Must sign an Arizona Criminal History Affidavit upon hire.

Skills

• Ability to follow oral and written directions.
• Excellent oral, written, and interpersonal communication skills.
• Ability to interact effectively with departmental personnel, assist customers with inquiries, schedule meetings and appointments, and provide assistance with incoming telephone calls and walk-ins.
• Proficiency with common office software, including spreadsheets and word processing.
• Ability to organize, prioritize, and multi-task workload in a fast-paced environment while maintaining a professional manner.

Preferred Qualifications

• Additional related education and/or experience.