Chart Correction Specialist II

About the role

Responsible for reviewing, analyzing, and reporting on patient charts for end-to-end completion of complex corrections. Reviews coding done by providers to ensure that coding is accurate for compliance and maximum revenue. This role provides guidance and mentoring to the junior Chart Correction staff in determining the best approach to incidents.

Responsibilities

• Investigates complex documentation issues and identifies root cause to resolve issues, ensuring a complete and correct legal health record for each patient.
• Communicates with providers and other healthcare members to obtain additional information and/or to clarify information regarding a chart.
• Makes independent decisions on how best to address critical registration and documentation errors impacting patient safety.
• Analyzes large-scale system errors because of conversion, build issues, and clinical system bugs, and implements correction plans.
• Processes patient requests for amendments to the clinical information in a patient’s medical record, in accordance with federal (HIPAA) guidelines.
• Attains a general understanding of site-level information systems, both active and historical (legacy). Works with CCU Manager to document and maintain data flow diagrams within the team’s knowledge base.
• Develops and implements policies and procedures to streamline the workflow of Chart Correction, increase productivity, and maintain consistency.

Requirements

Education:

• Bachelor's Degree Health Information Management required
• Bachelor's Degree Healthcare Administration required
• Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? Yes

Experience: Related healthcare experience 2-3 years required

Skills

• Ability to problem-solve and troubleshoot independently.
• Advanced understanding and use of medical terminology.
• Understand clinical workflows and concerns in a variety of healthcare business areas.
• Advanced comprehension of billing and fiscal information.
• Advanced computer skills.
• Strong attention to detail.

Schedule

• M-F 7AM - 3:30 PM EST shift hours required for remote role
• Scheduled Weekly Hours: 40
• Work Shift: Day (United States of America)
• Employee Type: Regular
• Remote Type: Remote
• Work Location: 399 Revolution Drive
• A quiet, secure, stable, HIPAA-compliant workstation is required.

Pay

Pay Range: $25.50 - $36.49/Hourly, Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.