Chargeback & Recovery Specialist

Responsibilities

• Validating chargebacks on A/R payments while processing the payments and managing customers' A/R
• Clearing chargebacks in SAP system by issuing a credit/debit memo
• Working with internal teams and managing outside professionals to minimize chargebacks
• Analyzing and reviewing customer’s performance report

Qualifications

• Bachelor’s / Associate’s degree in business fields preferred
• Professional verbal and written communication skills
• High level of attention to detail with dedication to accuracy and excellent problem-solving skills
• Ability to analyze documents and resolve disputes in a timely manner
• Proficiency in MS Excel skills

Benefits

• Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays
• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• Licenses/Certifications Reimbursements
• Corporate Employee Discounts
• Vehicle Perks