Chargeback Analyst
Coloplast · Minneapolis, MN · 1 mo ago
Hybrid$51k–$75k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job posting.
Content:
- Intro: "The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships, performing root cause analysis, and reporting across the organization. The Chargeback Analyst serves as the strategic owner of their distributor/wholesaler accounts for processing data, relationship management, and issue resolution."
That's about the role.
- "Major Areas of Accountability" then bullet list of duties.
Let's extract bullet points:
- Process incoming US and Canadian sales data submissions (chargebacks/tracings) based on frequency of distributor submission schedule, process resubmissions, and perform root cause analysis to resolve issues and discrepancies in a timely manner.
- Develop and maintain ongoing partner relationships with distributors and sales leaders to resolve any ongoing issues and proactively mitigate future issues.
- Maintain monthly matrics on submissions from distributors and proactively manage submission deadlines
- Maintain monthly reports to distributors regarding the status of requested chargebacks; customize reports to meet stakeholder needs
- Research and resolve complex issues with distributors surrounding the chargeback process; work through ambiguity to collect facts from multiple departments and make financial determinations on payments that can have serious financial impacts.
- Leverage available technology solutions, including AI, Power BI, and other business systems, to analyze data, improve productivity, and support decision making.
- Share key performance metrics with leaders monthly
- Identify and recognize trends and patterns that indicate need for a process improvement or relationship improvement
- Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
- Ability to collaborate, train, and mentor team members as needed
- Analyze data and identify the root cause of discrepancies in internal systems while working cross-functionally with other teams as needed
- Work independently with occasional management consult to make recommendations and receive decision sign-off
Then: "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. Other job duties as assigned"
That's maybe part of responsibilities or general.
Then "Basic Qualifications" list:
- Bachelor’s Degree
- Experience working with large data sets
- Intermediate-level proficiency with Microsoft Excel, including: vlookups, pivot tables, etc.
- Experience working with information systems
- Strong attention to detail and an ability to audit analytics and processes
- Previous experience executing tasks and projects in a fast-paced environment
Then "Preferred Qualifications":
- Previous experience in the Medical Device industry
- Previous experience in an analytics-based role
Then benefits section: "At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:"
Then bullet list:
- Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events.
- Financial Security: 401(k) plan with company match and financial planning services to help you secure your future.
- Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
- Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events.
- Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
- Competitive Compensation: The compensation range for this position is $51,000 - $75,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
Then more about company: "Pursuing an ambitious growth agenda..." etc. That's boilerplate maybe not needed.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies." and later "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies." Also remove EEO statement and job ID.
We need to preserve all substantive information.
We need to decide sections: About the role (intro), Responsibilities (the bullet list of duties), Requirements (Basic Qualifications), Preferred Qualifications maybe under Qualifications? Could combine Requirements and Preferred Qualifications under a single Qualifications section? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate sections: About the role, Responsibilities, Requirements, Qualifications (maybe Preferred), Benefits, Pay. Skills maybe not needed if not explicit. Schedule not present.
We need to avoid empty sections.
Thus:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job posting.
Content:
- Intro: "The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships, performing root cause analysis, and reporting across the organization. The Chargeback Analyst serves as the strategic owner of their distributor/wholesaler accounts for processing data, relationship management, and issue resolution."
That's about the role.
- "Major Areas of Accountability" then bullet list of duties.
Let's extract bullet points:
- Process incoming US and Canadian sales data submissions (chargebacks/tracings) based on frequency of distributor submission schedule, process resubmissions, and perform root cause analysis to resolve issues and discrepancies in a timely manner.
- Develop and maintain ongoing partner relationships with distributors and sales leaders to resolve any ongoing issues and proactively mitigate future issues.
- Maintain monthly matrics on submissions from distributors and proactively manage submission deadlines
- Maintain monthly reports to distributors regarding the status of requested chargebacks; customize reports to meet stakeholder needs
- Research and resolve complex issues with distributors surrounding the chargeback process; work through ambiguity to collect facts from multiple departments and make financial determinations on payments that can have serious financial impacts.
- Leverage available technology solutions, including AI, Power BI, and other business systems, to analyze data, improve productivity, and support decision making.
- Share key performance metrics with leaders monthly
- Identify and recognize trends and patterns that indicate need for a process improvement or relationship improvement
- Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
- Ability to collaborate, train, and mentor team members as needed
- Analyze data and identify the root cause of discrepancies in internal systems while working cross-functionally with other teams as needed
- Work independently with occasional management consult to make recommendations and receive decision sign-off
Then: "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. Other job duties as assigned"
That's maybe part of responsibilities or general.
Then "Basic Qualifications" list:
- Bachelor’s Degree
- Experience working with large data sets
- Intermediate-level proficiency with Microsoft Excel, including: vlookups, pivot tables, etc.
- Experience working with information systems
- Strong attention to detail and an ability to audit analytics and processes
- Previous experience executing tasks and projects in a fast-paced environment
Then "Preferred Qualifications":
- Previous experience in the Medical Device industry
- Previous experience in an analytics-based role
Then benefits section: "At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:"
Then bullet list:
- Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events.
- Financial Security: 401(k) plan with company match and financial planning services to help you secure your future.
- Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
- Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events.
- Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
- Competitive Compensation: The compensation range for this position is $51,000 - $75,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
Then more about company: "Pursuing an ambitious growth agenda..." etc. That's boilerplate maybe not needed.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies." and later "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies." Also remove EEO statement and job ID.
We need to preserve all substantive information.
We need to decide sections: About the role (intro), Responsibilities (the bullet list of duties), Requirements (Basic Qualifications), Preferred Qualifications maybe under Qualifications? Could combine Requirements and Preferred Qualifications under a single Qualifications section? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate sections: About the role, Responsibilities, Requirements, Qualifications (maybe Preferred), Benefits, Pay. Skills maybe not needed if not explicit. Schedule not present.
We need to avoid empty sections.
Thus:
About the role
... intro ...
Responsibilities
- ... each duty ...
Requirements
- ... basic qualifications ...
Qualifications
- ... preferred qualifications ...
Benefits
- ... each benefit bullet ...
Pay
Competitive Compensation: The compensation range for this position is $51,000 - $75,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
We should not include Schedule. Check for any duplicated lines: The intro appears also later? Not needed. Check for any boilerplate: The lines about Coloplast employees ethical standards etc removed. Also the "Other job duties as assigned" maybe part of responsibilities? It's generic; we could keep as a responsibility bullet? It's minor but maybe keep as part of responsibilities? It says "Other job duties as assigned". Could be considered boilerplate but it's typical. Might keep as a responsibility bullet? The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "Other job duties as assigned" is generic but not necessarily boilerplate; but could be considered filler. I'd keep it as a responsibility bullet? Might be considered filler but it's a standard line. I'd include it as a responsibility bullet to preserve substantive info? It's not substantive. I'd omit it. Also the line "Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies." appears twice; we remove both. Also the later sustainability strategy line is part of benefits bullet; we keep. Now ensure we preserve all substantive info: The bullet list of duties we captured. Did we miss any? Let's re-read original after "Major Areas of Accountability". The text: "Major Areas of Accountability Process incoming US and Canadian sales data submissions (chargebacks/tracings) based on frequency of distributor submission schedule, process resubmissions, and perform root cause analysis to resolve issues and discrepancies in a timely manner. Develop and maintain ongoing partner relationships with distributors and sales leaders to resolve any ongoing issues and proactively mitigate future issues.Maintain monthly matrics on submissions from distributors and proactively manage submission deadlinesMaintain monthly reports to distributors regarding the status of requested chargebacks; customize reports to meet stakeholder needsResearch and resolve complex issues with distributors surrounding the chargeback process; work through ambiguity to collect facts from multiple departments and make financial determinations on payments that can have serious financial impacts.Leverage available technology solutions, including AI, Power BI, and other business systems, to analyze data, improve productivity, and support decision making.Share key performance metrics with leaders monthlyIdentify and recognize trends and patterns that indicate need for a process improvement or relationship improvementDemonstrate detailed understanding of the department and a broad knowledge of other areas of the businessAbility to collaborate, train, and mentor team members as neededAnalyze data and identify the root cause of discrepancies in internal systems while working cross-functionally with other teams as neededWork independently with occasional management consult to make recommendations and receive decision sign-off" We need to split into separate bullets. Some sentences missing punctuation; we can still separate by logical breaks. Let's list each: 1. Process incoming US and Canadian sales data submissions (chargebacks/tracings) based on frequency of distributor submission schedule, process resubmissions, and perform root cause analysis to resolve issues and discrepancies in a timely manner. 2. Develop and maintain ongoing partner relationships with distributors and sales leaders to resolve any ongoing issues and proactively mitigate future issues. 3. Maintain monthly matrics on submissions from distributors and proactively manage submission deadlines 4. Maintain monthly reports to distributors regarding the status of requested chargebacks; customize reports to meet stakeholder needs 5. Research and resolve complex issues with distributors surrounding the chargeback process; work through ambiguity to collect facts from multiple departments and make financial determinations on payments that can have serious financial impacts. 6. Leverage available technology solutions, including AI, Power BI, and other business systems, to analyze data, improve productivity, and support decision making. 7. Share key performance metrics with leaders monthly 8. Identify and recognize trends and patterns that indicate need for a process improvement or relationship improvement 9. Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business 10. Ability to collaborate, train, and mentor team members as needed 11. Analyze data and identify the root cause of discrepancies in internal systems while working cross-functionally with other teams as needed 12. Work independently with occasional management consult to make recommendations and receive decision sign-off That seems correct. Now Basic Qualifications bullet list: - Bachelor’s Degree - Experience working with large data sets - Intermediate-level proficiency with Microsoft Excel, including: vlookups, pivot tables, etc. - Experience working with information systems - Strong attention to detail and an ability to audit analytics and processes - Previous experience executing tasks and projects in a fast-paced environment Preferred Qualifications: - Previous experience in the Medical Device industry - Previous experience in an analytics-based role Benefits bullet list: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events. - Financial Security: 401(k) plan with company match and financial planning services to help you secure your future. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. - Sustainability strategy that outlines our