CHARGEBACK ANALYST

Job Responsibilities

• Monitor contract requirements to ensure customer and Ajanta remain in compliance with contract terms and conditions as well as any government regulations.
• Timely review and validation of debit memos submitted for chargebacks through iContracts with complete accuracy.
• Provide trend analysis by customer and product to identify key drivers in chargeback transactions.
• Provide analysis for Wholesalers and internal customers/departments; Support Manager, GTN with special projects and analysis of specific data such as: chargebacks and Accounts Receivable.
• Review daily EDI reconciliation (849) and import validation (844) reports.
• Prepare documentation for audit support for internal and external auditors.
• Responsible for daily pricing and potential duplicate analytics to validate chargeback transactions for accuracy.
• Review exceptions with Management and provide corrective action recommendations to resolve issues.
• Provide trend analysis by customer and product, and identify key drivers of changes in chargebacks, and assist in the research of chargeback data for diversion.
• Assist in the analysis of customer sales out data to ensure customer chargeback data is accurately reflected.
• Work with the Manager, Accounts Receivable, to monitor outstanding AR deduction balances.
• Perform analytics on Open chargebacks and chargeback error rates to ensure that issues are resolved in a timely manner to reduce the deduction balance.
• Provide reporting for Chargeback/AR deduction projects and ensure chargeback team is on target to process resubmissions to clear deduction balances.
• Coordinate monthly AR meetings with the AR and Chargeback team to ensure successful collaboration on achieving finance business objectives.
• Act as a lead SME for system testing and implement chargeback process improvement changes.
• Document and test these procedures.

Required & Preferred Education, Experience and Skills

• Bachelor's Degree in Business, Finance, Accounting, or related fields or equivalent combination of education, training, and/or direct work-related experience.
• Two (2) years of experience in the generic pharmaceutical industry, chargeback administration, and chargeback payment processes is preferred.
• EDI experience is a plus.
• Intermediate Proficiency in Microsoft Excel required, including VLOOKUPs and Pivot Tables.
• Ability to work productively within a team environment and perform duties independently or with a low level of supervision is required.
• Excellent oral and written communication skills, as job responsibilities include communicating with various levels of management within and outside of the company.
• The position demands the ability to respond to a high volume of work with a high level of intensity dictated by the requirement for absolute accuracy within an expedited turnaround time.
• High attention to detail and organization, with a high degree of follow-up and follow-through necessary to keep all tasks prioritized.
• Experience with NetSuite ERP and iContract systems is a plus.
• Must be available for in-office work in Bridgewater, NJ (three days per week).

Pay

The salary range listed is an anticipated hourly range for this position. The offered salary depends on multiple factors, including skills, experience, education, and geographic location.