Chapter Lead ERP Process Execution and Service
About the role
A Snapshot of Your Day As a Chapter Lead, you lead and develop a team of ERP experts while ensuring the stable and reliable operation of business-critical ERP solutions for project and service processes. You drive the chapter's contribution to the SAP S/4HANA transformation, balancing operational excellence with strategic innovation. By collaborating closely with business stakeholders and cross-functional teams, you ensure high-quality service delivery and the successful implementation of future-ready ERP capabilities.
Responsibilities
- Leadership, mentoring, and development of ERP teams, including performance management, resource planning, and talent development
- Team representation in management forums and cross-functional initiatives, serving as the primary chapter contact
- Management of ERP service delivery, ensuring system stability, performance, and compliance with defined service levels (SLAs)
- Governance of IT service management processes, including incident, problem, and change management, as well as continuous service improvement
- Leadership of ERP workstreams within SAP S/4HANA transformation programs, including solution design, implementation, and project delivery
- Technical governance of ERP enhancements, cross-functional collaboration, and transition of new solutions into stable operations, including knowledge transfer and documentation
Requirements
Bachelor's or Master's degree in Information Technology, Business Informatics, Computer Science, or a related field
10+ years of experience in ERP application management, with a focus on SAP in project and service business environments
Proven leadership experience in managing, developing, and mentoring technical expert teams
Extensive expertise in leading large-scale IT transformation initiatives, including SAP S/4HANA implementations
Strong knowledge of SAP ERP, including SAP S/4HANA and SAP PS/CS modules, as well as ERP project management
Expertise in business process design, process improvement, governance, vendor management, and stakeholder collaboration
Qualifications
Preferred qualifications include:
- Experience with SAP S/4HANA and SAP PS/CS modules
- Knowledge of ERP project management methodologies
- Experience with SAP Service Marketplace
- Experience with SAP Fiori and other SAP UI5-based applications
Skills
- Strong leadership and mentorship skills
- Excellent communication and collaboration abilities
- Proficient in Microsoft Office Suite
- Ability to manage multiple projects simultaneously
- Strong analytical and problem-solving skills
Benefits
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Career growth and development opportunities
Supportive work culture
Pay
TBD
Schedule
TBD
Rewards/Benefits
Career growth and development opportunities;
supportive work culture;
company paid Health and wellness benefits;
Paid Time Off and paid holidays;
401K savings plan with company match;
family building benefits;
parental leave
About The Team
In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy:
https://www.siemens-energy.com/employeevideo
Equal Opportunities
We value equal opportunities and welcome applications from people with disabilities.