Change Manager, Organizational Design and People Change

The role of the Change Manager is to proactively support the business to prepare for, deliver and adopt a wide variety of change activity and initiatives, with a focus on the human behavior and the people impact of change. The role provides an important bridge across multiple business areas, acting as a partner to the business to help them better understand the broader change landscape. This includes the creation and implementation of change management strategies and plans that maximise business buy-in and employee adoption, minimising resistance to achieve sustained outcomes. Change Manager - Organizational Design and People Change We will count on you to: Partner with business leaders as a Change subject matter expert and trusted advisor.Lead and run change projects, partnering with Business Leaders, Program and Project managers, integrating change management activities into the overall business / program objectives and delivery plans.Understands the impact of changes; identify & manage change risks & issues and anticipate points of resistance. Mitigate or address the concerns, escalating issues in a timely manner.Ability to develop specific change strategies / plans, based on a situational awareness of the details of the change and the groups being impacted by the change.Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.Oversee development of actionable and targeted change management plans – including communication plan, stakeholder analysis, communications and training plans.Define and measure success metrics and monitor change progress with a particular focus on adoption.Influence business leaders and key stakeholders, to help them think about change from a people focused prospective, and how they can embed effective change management approaches into their own strategies, objectives, plans and deliverables.Work with business stakeholders, change champions/agents to prepare affected business areas and colleagues for transition to new ways of working, including developing, leading and delivering coaching sessions and workshops as required. What you need to have: At least 2-4 years change m <![CDATA[Client Executive We are seeking a talented individual to join our Mercer Super team at Mercer. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office or at a client site. In this role, you will manage and grow a portfolio of corporate super clients, working closely with Employers to support client acquisition, retention, and account growth. You will play an important role in building trusted client relationships, improving member outcomes and helping deliver a high-quality employer and adviser experience. You will also contribute to strategic account activity, issue resolution and broader team performance. We will count on you to: Manage and grow a portfolio of corporate super clients, with a focus on retention, account development and member growthBuild effective relationships with advisers and employers to support client satisfaction and long-term partnership outcomesDevelop and deliver account plans aligned to client needs and business objectives, including funds under management, member growth and net operating incomeLead client servicing activity, including issue resolution, ongoing communication, and support through onboarding and transition periodsKeep clients informed of relevant industry, regulatory and Mercer updates that may affect their superannuation arrangementsMaintain accurate CRM records and contribute to team performance, collaboration and continuous improvement What you need to have: RG146 complianceDemonstrated experience in a senior client-facing role within financial services or professional services, including managing senior stakeholder relationshipsExperience in superannuation, including knowledge of industry trends, market developments and relevant legislative and regulatory frameworksProven ability to develop account plans, support business growth and retention outcomes, and manage client issues effectively What makes you stand out: Strong business acumenUndergraduate qualification, with postgraduate or professional qualifications viewed favourablyFinancial services experience in a high performance and/or growth environmentExperience working with financial advisers or within financial advice Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leader We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_351898