Change Manager

Responsibilities

• Proactively engage with members of Health’s senior leadership and their teams in representing the unique people challenges and needs from a change, communications, and training perspective specific to the Business Transformation Team’s Strategic projects.
• Designs, leads, and oversees change implementation efforts on strategic initiatives, specifically applying structured change management methods and tools for stand-alone projects or as an integral component of larger projects.
• Guides and conducts assessment needs, readiness and progress of change management efforts, readiness assessments, driving progress toward future state, results evaluations, and mitigation of resistance.
• Builds and manages a comprehensive view of change capacity for key stakeholder segments of the organization so that executive leadership has visibility into change saturation and can make informed decisions regarding readiness for deployment of additional initiatives.
• Develops people metrics that are critical to achieve to realize the financial, operational, and customer success of the initiative. This includes pre-deployment metrics for measuring readiness and post-deployment metrics for measuring performance.
• Maintains industry leading knowledge and educates key stakeholders on change methods and tools. Refines Health’s management methodology to ensure that it adapts to specific needs over time.

Qualifications

• Minimum of 5 years in a program/change management and training capacity.
• Proven track record of driving and supporting change management strategy.
• Experience with Prosci Methodology and the ADKAR model.
• Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure.
• Proven ability to influence cross-functional teams without formal authority.
• Analytical, problem solving and communication skills (written and oral).
• Ability to manage multiple priorities and work well under pressure.
• Excellent detailed written and verbal communication skills, possibly including some end-user and technical documentation skills.
• Familiarity with Agile and SDLC.
• Team spirit and good communication abilities.
• Excellent written, editorial, and presentation skills.
• Excellent meeting management and facilitation skills.
• Strong organization skills, ability to prioritize in the face of multiple project demands focus on critical details.
• Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners.
• A style that is engaging and open, capable of working hard under significant pressure.
• Proactive, creative, and self-starting nature.
• Enthusiasm, positive attitude, and a drive to succeed are critical.

Education

• Bachelor's degree or related experience.

Pay

$85,600.00 - $149,400.00 USD

Schedule

This role is eligible for Bonus.