Change Management Lead

Key Responsibilities

• Assemble, mentor, and lead cross-functional teams across strategy, architecture, experience, and delivery.
• Lead client engagements from early discovery through delivery, acting as a senior trusted advisor.
• Establish strong governance, operating models, and delivery rhythms to ensure predictable outcomes.
• Plan and lead value stream definition and strategic theme development aligned to client business objectives.
• Define, document, and clearly communicate strategy, vision, and multi-year roadmaps across Microsoft Modern Work, Azure, security, and cloud infrastructure domains.
• Achieve alignment between business priorities, technology investments, and delivery execution.
• Collaborate closely with Technology Architects to ensure solutions meet business needs while adhering to security, compliance, and cloud best practices.
• Guide solution direction across: Microsoft 365 & Modern Work (Collaboration, Productivity, Digital Employee Experience), Azure platform and cloud services, Security, identity, and compliance, Core IT and hybrid infrastructure.
• Ensure architectural decisions support scalability, resiliency, and long-term sustainability.
• Ensure teams design and deliver feasible, sustainable, and high-value products.
• Represent customer needs and outcomes to solution delivery teams, ensuring continuous alignment to business value.
• Manage and prioritize the end-to-end flow of work, including: Idea intake and assessment, Business and technical analysis, Definition and backlog management, Build, release, and delivery.
• Balance speed, quality, security, and cost across all initiatives.
• Leverage market research, design thinking, and continuous exploration to understand evolving customer and market needs.
• Translate insights into actionable strategy, roadmap adjustments, and product enhancements.
• Stay current on Microsoft ecosystem trends, cloud innovation, security threats, and workplace transformation best practices.
• Partner with teams to ensure products and features align to strategic themes and deliver exceptional user experiences.
• Champion human-centered design across Modern Work and digital workplace initiatives.
• Support Solutioning efforts by shaping value propositions, participating in client discussions, and contributing to proposals and presentations.
• Help articulate business outcomes, technical approach, and delivery strategy for Microsoft-based solutions.

Required Qualifications

• You have a bachelor's degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
• You have 5+ years of experience contributing to and leading successful OCM initiatives using a methodology-driven approach.

Preferred Skills

• You have Prosci, ACMP or an equivalent OCM certification.
• You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.
• You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
• You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.
• You have strong project management experience, including schedule, scope, issue, and risk management.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $80 to $95/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits #indist