Change Management - Engineer (TTA)

About the role

We are seeking a motivated and detail-oriented Tungsten (formerly Kofax) TotalAgility (TTA) Developer to join our IT Development team. The ideal candidate will have hands-on experience designing, developing, and supporting intelligent automation and document processing solutions using Tungsten TotalAgility.

Responsibilities

• Design, develop, configure, and support solutions within the Tungsten TotalAgility platform.
• Develop workflows, business processes, capture solutions, and integrations with enterprise systems.
• Create and maintain TTA forms, validation rules, process maps, and transformation modules.
• Troubleshoot production issues and provide timely resolution of application defects.
• Collaborate with business analysts, operations teams, and stakeholders to gather requirements and implement solutions.
• Participate in testing, deployment, and ongoing support activities.
• Prepare technical documentation and maintain development standards and best practices.
• Support continuous improvement initiatives related to automation and document management.

Required Qualifications

• Minimum 2 years of hands-on experience developing solutions in Tungsten TotalAgility.
• Experience with workflow development, OCR/capture technologies, and document processing.
• Knowledge of SQL databases and web services/API integrations.
• Familiarity with .NET, C#, JavaScript, or related technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience in financial services, lockbox processing, or enterprise document management environments.
• Experience integrating Tungsten TotalAgility (TTA) formerly KTA with ERP, ECM, or workflow platforms.
• Understanding of Agile development methodologies.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience.

Employment Type

Full-time

Location

Hybrid/Remote

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification support
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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