Change Management & Communications Lead

About the role

This role will assist in the development and implementation of the organizational change and communication strategy for the Strategic Supplier Program. The resource will support the program lifecycle over an initial 6-month contract, with potential for permanent conversion. The primary business outcome is to drive high adoption rates of new labor sourcing programs and processes and ensure seamless stakeholder transition, including internal and specific 3rd party suppliers. This role exists to solve the business challenge of organizational resistance and process friction during large-scale transformation by bridging the gap between technical program delivery and human adoption, ensuring the strategic value of the new supplier model is fully realized through effective communication and cultural alignment.

Responsibilities

• Develop and execute a comprehensive communication strategy to support program milestones.
• Co-lead change management initiatives to facilitate the adoption of new labor sourcing processes.
• Partner with program leadership to align delivery milestones with strategic messaging.
• Manage stakeholder engagement across all levels of the organization to ensure buy-in.
• Provide strategic guidance on change management best practices to ensure program success.
• Monitor, measure, and report on the effectiveness of communication and change efforts.
• Facilitate workshops and feedback loops to address organizational pain points.
• Deliver executive-level presentations to maintain transparency and alignment.

Requirements

• 10+ years of professional experience in communications, change management, or related fields.
• Demonstrated expertise in program delivery and managing complex, large-scale initiatives.
• Proven ability to operate effectively at a Manager or Senior Manager level.
• Exceptional interpersonal and communication skills with the ability to influence stakeholders.
• Proven ability to work independently and drive results in a fast-paced environment.

Preferred Experience

• Experience in Labor Sourcing, VMS, or transformation functions.
• Experience at a consulting firm similar to EY, Deloitte, Accenture, KPMG, or PwC.

Schedule

Hybrid role requiring a minimum of 2 days per week in office. Up to 10% travel for program workshops and stakeholder meetings (fully funded).

Location

US: Raleigh/Durham, Austin, or Atlanta.