Change, Communications and Support Specialist
Evolution Cloud Services (EVOCS) · United States · 1 mo ago
RemoteRemoteMarketingFull-time
About the Company
EVOCS’s journey began with a mission to empower businesses with advisory expertise, empowered with ideal technologies to provide comprehensive solutions for growth and prosperity. Founded by a team of passionate experts, EVOCS has grown into a trusted partner for leaders across industries. Our roots in employee-managed operations reflect our commitment to quality, consistency, and client success. If you enjoy working in a hyper-fast-growing company and want to be part of an agile team, we’d love to hear from you.
Responsibilities
- Change Communications
- Develop and write clear, engaging communications for multiple stakeholder audiences.
- Create presentations, briefing materials, newsletters, FAQs, talking points, and other communication content.
- Develop and maintain a communications calendar aligned with project milestones and reporting.
- Ensure messaging is consistent with project objectives and organizational branding.
- Presentation & Visual Design
- Design professional PowerPoint presentations for executive, leadership, and end-user audiences.
- Create visually appealing communication collateral including:
- One-page summaries
- Infographics
- Quick reference guides
- Posters and digital assets
- Workshop materials
- Workshop & Event Coordination
- Schedule and coordinate stakeholder meetings, workshops, and training sessions.
- Manage invitations, logistics, meeting materials, and follow-up communications.
- Support workshop facilitation activities and document outcomes and action items.
- SharePoint Administration
- Design, organize, and maintain the project SharePoint site.
- Develop an intuitive document repository and knowledge management structure.
- Ensure project documentation remains current and accessible.
- Manage permissions, page updates, navigation, and content governance.
- Stakeholder Management Support
- Develop and maintain stakeholder registers and stakeholder heat maps.
- Track stakeholder engagement activities and communication touchpoints.
- Support stakeholder impact assessments and engagement planning.
- Monitor stakeholder feedback and recommend communication actions.
- Change Management Support
- Apply basic ADKAR change management principles to support change planning and execution.
- Assist with change impact assessments, readiness activities, and adoption planning.
- Support creation of change management deliverables including:
- Change plans
- Readiness assessments
- Adoption metrics
- Training communications
Requirements
- 3–5+ years supporting organizational change, communications, or project management initiatives.
- Exceptional written communication and editing skills.
- Advanced Microsoft PowerPoint skills with strong visual presentation design capabilities.
- Experience designing communication collateral using Microsoft Office and/or design tools (e.g., Canva or Adobe Creative Suite).
- Strong SharePoint site design, administration, and content management experience.
- Experience coordinating workshops and stakeholder engagement activities.
- Understanding of stakeholder mapping, stakeholder heat maps, and engagement planning.
- Working knowledge of Prosci ADKAR or similar organizational change management methodologies.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- High attention to detail and ability to work independently in a fast-paced project environment.
Preferred Qualifications
- Experience supporting digital transformation or enterprise technology projects.
- Familiarity with Microsoft 365 collaboration tools (Teams, SharePoint, Planner, Forms).
- Experience working with cross-functional business and technology teams.
- Knowledge of change management best practices and communications planning.
Company Values
- Customer-centric Solutions
- Innovation & Excellence
- Integrity & Transparency
- Data-driven Decision Making