CES Coordinator

Salary

$90k - $110k depending on experience.

Essential Functions/Duties

• Acts as a clinical resource to basic and advanced caregivers.
• Maintains a knowledge base of current standards of care and standards of practice and ensures compliance to those standards.
• Develops, organizes, implements and evaluates education and programs to ensure competencies of basic and advanced caregiver personnel.
• Uses multiple approaches and sources of information to identify and validate caregiver learning needs.
• Conducts learning needs assessments regularly to identify organizational, departmental and service line education and practice needs.
• Incorporates teaching methodologies appropriate to the learner and the outcomes.
• Participates in the departmental short-term planning related to education and practice support.
• Works closely with operations and service line leadership to ensure the overall integrity of the entire team and provides clinical support.
• Works closely with local leadership and customers in assisting with outreach education.
• Accomplishes the development of area-specific orientation of local protocol and procedures for new employees.
• Accountable to working with the Operations Manager and/or Regional Director to ensure clinical and service delivery issues are addressed promptly.
• Participates in the ongoing development, implementation and evaluation of the clinical quality management program designed to measure and ensure that patient care delivered is commensurate with company and customer expectations.
• Ensures ongoing continuous clinical quality improvement/assurance at the operation level.
• Audits, and manages crews’ certifications, education completion, and employee health requirements.
• Ensures safety and compliance via completion of, and response to, Safety Management System Clinical Reports.
• Integrates data and outcome from Quality/Safety initiatives into education and practice support.
• Serves as a resource for outreach education offerings.
• Coordinate and provide instruction for new employee onboarding as directed.
• Afford assistance in the identification of staff for training officer and clinical coach development.
• Works cohesively with Clinical Operations and GMR Learning leaders to develop and facilitate remedial training.
• Maintain all requirements for and be able to fulfill all essential functions of a care caregiver within scope as assigned, with the emphasis on being able to observe and evaluate basic and advanced level clinical caregiver member competency and skills.
• Acts as a role model in area of expertise and professional practice by being self-directed, maintaining expertise and promoting the profession.

Qualifications

• Education: Current EMT or EMT-P Certification/License as applicable to scope
• Current Instructor ratings in AHA/NAEMT certifications required
• Two years EMS experience required
• Knowledgeable in prehospital EMS transport
• Previous teaching experience preferred
• Have a working knowledge of cultural diversity
• Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the basic and advanced provider
• Demonstrated ability to apply adult learning principles in the training environment
• Demonstrate ability to assess educational needs and develop programs to meet the educational needs of adult learners