Certified Wellness Coach Operations Manager

About Us

Elevo’s mission is to transform the well‑being of students, so they look forward to coming to school. Our WASC‑accredited curriculum engages students and fosters social‑emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. We provide Expanded Learning Opportunities, Before & After School Programs, Summer & Intersession Programs, and more, offering opportunities to learn, move, and thrive together while developing essential life skills. We are expanding our capacity to serve more districts.

About the role

The Elevo Operations Manager oversees successful implementation and quality of Elevo’s regional programs. This role ensures fidelity of program implementation, operational excellence, and strong district partnerships while developing and supporting Regional Program Training Managers (RPTMs) and wellness coaching staff. Reporting to the Director of Operations, the manager serves as the primary operational and strategic lead, working cross‑functionally with internal departments and district partners to meet contractual, compliance, and student‑support expectations.

Responsibilities

• Oversee fidelity of implementation of services across assigned districts and sites.
• Design and oversee rotational schedules to ensure adequate service coverage and compliance with district agreements.
• Execute operational processes, including attendance tracking, data collection, and billing documentation.
• Conduct regular site visits to monitor program quality, coach performance, and student engagement.
• Occasionally fill in on‑site to support the site team and work directly with students.
• Perform quality assurance reviews and implement corrective action plans as needed.
• Oversee curriculum integration and implementation aligned with district wellness goals and Elevo standards.
• Provide leadership, coaching, and professional development to Regional Program Training Managers (RPTMs) and Certified Wellness Coach staff.
• Support onboarding, training, and backfill training for new and existing staff.
• Participate in recruitment, interviewing, and hiring processes for Elevo coaches.
• Support performance management, growth planning, and upskilling of staff.
• Serve as primary day‑to‑day district point of contact for programming.
• Build and maintain strong relationships with district leadership, principals, assistant principals, counselors, after‑school staff, and partner agencies.
• Lead site‑level planning conversations to align wellness services with school needs and priorities.
• Identify emerging site or district concerns and develop proactive solutions and action plans.
• Partner with internal teams (Talent, Curriculum, Marketing) to support program implementation.
• Communicate talent needs, program updates, and resource gaps to appropriate internal stakeholders.
• Ensure program compliance with contractual, state, and organizational standards.

Qualifications

Required:

• 4–6+ years of experience in program operations, staff management, or education‑based program leadership.
• Ability to travel to sites regularly (4‑5 times per week or as needed).
• Strong stakeholder management and customer service experience.
• Associate’s or Bachelor’s degree in Social Work, Human Services, Addiction Studies, or Psychology.
• Experience supporting student wellness, behavioral health, counseling, or student intervention programs.
• Will be required to register with the California Department of Health Care Access and Information (Elevo will assist).

Preferred:

• Experience working within K‑12 school systems or student support services.
• Experience overseeing data tracking, compliance reporting, or student service documentation.
• Experience leading multidisciplinary or specialized service teams.

Skills, Knowledge & Traits

• Strong operational and program quality management.
• Ability to lead specialized service programs with attention to compliance and fidelity.
• Relationship‑driven leadership style with strong communication and collaboration skills.
• Strategic thinker with strong problem‑solving abilities.
• Highly organized with strong attention to detail and data analysis skills.
• Comfortable facilitating trainings and presenting to school and district stakeholders.

Pay

Target annual base pay range: $75,000 – $80,000 plus performance‑based bonuses. Final pay determinations may depend on experience level, education, geographical location, knowledge, and skills.

Benefits

• Health, Dental & Vision (no cost)
• Short‑Term Disability & Basic Life Insurance
• 401(k) Plan with 4% employer match
• Generous paid time off (PTO)
• Full range of health insurance benefits
• Paid time off benefits

Schedule

Full‑Time, Hybrid (60% onsite, 40% work‑from‑home). Location: Greater Sacramento, CA (must reside in Sacramento or the immediate surrounding area).