Certified Veterinary Technician - Lead - Ophthalmology

About the Role

This hybrid role offers the opportunity to blend clinical excellence with leadership impact.

• 70% Veterinary Technician
• 30% Practice Leadership

As the Co-Practice Lead, you’ll serve as the hospital’s key connector and operational driver, helping to align team performance, patient care, and business success.

Responsibilities

Clinical Responsibilities

• Provide high-quality patient care in a specialty ophthalmology setting
• Assist DVMs with exams, procedures, and diagnostics
• Perform: IV catheter placement, venipuncture, and lab work
• IV, IM, and SQ injections
• Anesthesia monitoring and surgical support
• Deliver exceptional client communication and education

Leadership & Operational Responsibilities

• Serve as the go-to resource for team members, doctors, and leadership for questions, escalation, and conflict resolution
• Coordinate and lead regularly scheduled staff meetings, including training and communication on standards of care and service
• Provide mentorship and career development guidance to support team growth and retention
• Partner with the corporate team on recruiting efforts, including scheduling and conducting on-site interviews
• Conduct employee performance evaluations, including documentation and development planning
• Lead coaching, counseling, disciplinary actions, and terminations when necessary
• Drive accountability by helping the hospital achieve and maintain key performance benchmarks
• Oversee inventory management, including supply levels, physical counts, and controlled drug protocols
• Analyze hospital performance data and implement operational improvements

Culture & Work Environment

At Thrive Pet Healthcare, we are united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We live our core values every day:

• Service – Delivering exceptional care
• Empathy – Leading with compassion
• Accountability – Driving meaningful outcomes
• Joy – Bringing positivity to our teams and clients
• Exploration – Learning to fuel growth
• Team – Collaborating for success

You’ll help foster a positive, inclusive culture that prioritizes teamwork, transparency, and continuous improvement.

Requirements

• CVT/LVT/RVT required
• 5+ years of veterinary technician experience
• 3+ years of leadership or supervisory experience preferred
• Strong technical skills in anesthesia monitoring, patient care, and diagnostics
• Proven ability to lead, coach, and develop high-performing teams
• Experience with hiring, performance management, and employee relations
• Ability to analyze data, manage priorities, and support operational goals
• Strong communication and interpersonal skills
• Comfortable with financial reporting, KPIs, and P&L awareness
• Ability to lift 40+ lbs with/without assistance
• Flexibility to support occasional extended hours or emergencies

Benefits

We offer a comprehensive benefits package designed to support your mental, physical, emotional, and financial well-being:

• Competitive compensation: $27.00 – $35.00/hour (based on credentials, experience, and location)
• Medical, dental, and vision insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• 8 weeks paid parental leave
• Generous PTO, including:
  • Pet and human bereavement
  • New pet adoption leave
• Mental health support (therapy + coaching)
• 401(k) program
• Backup care support for dependents and pets
• Employee pet perks (free exams, discounts, and more)

Schedule

Full-Time | Shared Weekend Rotations for Work-Life Balance