Certified Senior Medical Assistant - Orthopedics (Sugar Land)

About the role

This position is located at Houston Methodist Orthopedic Institute in Sugar Land, TX. The role is non-exempt and full-time.

Qualifications

• Education: High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Experience: Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline
• Licenses and Certifications: Required - Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT and BLS - Basic Life Support or Instructor (AHA) - American Heart Association CPT – Certified Phlebotomy Technician (ACA)

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to work with peers in a team situation
• Possess an understanding of the patient population as it relates to the clinical disease process
• Proficient in computer skills for documentation and work-related purpose
• Demonstrates advanced assessment competences appropriate for level of practice

Essential Functions

• People Essential Functions: Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
• Service Essential Functions: Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Quality/Safety Essential Functions: Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Finance Essential Functions: Uses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Growth/Innovation Essential Functions: Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.

Supplemental Requirements

• Work Attire: Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): Yes On Call*: No May require travel within the Houston Metropolitan area: Yes May require travel outside Houston Metropolitan area: No On Call*: *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection above.