Certified Recovery Mentor I

About the role

We are seeking a certified Peer Support Specialist or Certified Recovery Mentor to work in our low-barrier substance use disorders program at the BHRN-Behavioral Health Regional Network. The position is located at our BHRN Engagement Center, which is open daily from 8 am - 10 pm. Shifts may include late afternoon, evening, or weekend hours.

Essential Functions

• Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:
• Makes regular telephone contact which may include talking with clients who need support and are feeling prone to relapse; reminder calls to clients who are scheduled for assessments, groups, individual sessions; doing outreach to clients who miss group or individual services to attempt to reengage them in treatment services;
• Provides client transportation (when approved by supervisor): taking clients to/from treatment services/appointments, transport to detox or residential treatment, and other appointments when it is determined to be helpful by the primary clinician or treatment team;
• Provides recovery coaching for clients during activities;
• Makes home visits on a limited basis, with supervisor approval;
• Attends sober support meetings, or other sober activities, in the community with clients.
• Helps monitor and stay connected to clients who are in residential (and detox) to help with reengagement upon discharge;
• Takes individuals or groups of clients to 12-Step meetings and/or clean and sober activities as appropriate;
• Provides case management services including referrals to various resources (i.e. Food Bank, primary care/medical services, education entities, housing resources, etc.);
• Aids in prep and clean-up for evening groups as needed;
• Provides individual, couples, and family support;
• Helping clinicians in groups at the office, jail, etc. Providing back-up in groups and other treatment activities;
• Helping clients develop and connect to non-using recovery activities (how to have fun clean and sober);
• Maintains case notes of client contact within agency documentation timelines in the electronic health record system (EHR);
• Assists the SUD team with UA drug testing if needed;
• Takes attendance sheets, required report forms, and reports client participation to Supervisor;
• Other related duties as assigned by supervisor or Program Manager.

Organizational Responsibilities

• Performs work in alignment with BestCare’s mission, vision, values;
• Supports the organization’s commitment to fostering and maintaining a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals;
• Strives to meet Program/Department goals and supports the organization’s strategic goals;
• Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member;
• Performs other organizational duties as needed.

Qualifications

• Education and/or Experience Requirements: High School Diploma (or equivalent)
• Required Competencies: Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs; Ability to demonstrate a strong harm-reduction approach; Communicate clearly, concisely, and effectively, orally and in writing; Ability to maintain documentation in the EMR program; Ability to take vital signs (blood pressure, heart rate, temperature, weight); Ability to work effectively and respectfully in a diverse, multi-cultural environment; Ability to work independently as well as participating as a positive, collaborative team member; Ability to function effectively and use good judgment in crisis situations; Ability to work with the treatment team to maintain a healthy treatment milieu; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Strong interpersonal and customer service skills; Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Exhibits critical thinking skills; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies; Ability to build and maintain positive relationships; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively.
• Qualifications: Required Licenses and Certifications: Requires CRM-I certification or eligibility/commitment to obtain within 6 months of hiring; Requires PSS or other THW certification or ability/commitment to obtain within 6 months of hiring; Current CPR and First Aid certification, or ability and commitment to obtain within 60 days of hiring; Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations).
• Prioritization: Bilingual in English/Spanish a plus; Previous training, experience, or knowledge of treatment in the disease of addiction is preferred.