Certified Recovery Mentor I

About the role

The Recovery Mentor works with clients and staff at the assigned residential program to provide support, assistance services, and advocacy for excellent patient care within the residency program.

Responsibilities

• Works closely with other staff as a member of the treatment team to provide high quality patient care;
• Completes initial intakes as requested by Intake Coordinator;
• Maintains cleanliness of the medication and all work areas and performs other cleaning duties as assigned;
• Works with the treatment team to maintain a healthy treatment milieu;
• Ensures the safety of clients by making rounds for bed checks and being aware of client locations at all times;
• Maintains accurate and confidential documentation in EMR (Electronic Medical Record) client files;
• Answers phones and completes filing as needed;
• Provides transportation for residents to attend medical appointments, self-help groups, and other appointments as needed;
• Attends program and all staff meetings as well as weekly supervision meetings;
• Maintains a personal recovery program as well as models recovery-appropriate behavior as applies;
• Other duties as assigned by the Program Supervisor or Director.

Qualifications

• High School Diploma (or equivalent)
• Must have personal lived experience with Substance Use Disorder
• Must have maintained continuous recovery for the previous two (2) years at the time of hire
• Requires certification as CRM-I or eligibility/commitment to obtain within 6 months of hiring (extra step when cert obtained)
• Current PSS or other TWH certification or ability/commitment to obtain within 6 months of hiring
• Current CPR and First Aid certification, or ability and commitment to obtain within 6 weeks of hiring
• Current Food Handler’s certification or ability to obtain within 6 weeks of hiring (for residential programs)
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)
• Bilingual in English/Spanish a plus
• Previous training, experience, or knowledge of treatment in the disease of addiction is preferred

Required Competencies

• Demonstrated competency or ability to attain competency for each of the following within a reasonable period:
• Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs through personal, lived experience
• Ability to demonstrate a strong harm-reduction approach
• Communicate clearly, concisely, and effectively, orally and in writing
• Ability to maintain documentation in the EMR program
• Ability to take vital signs (blood pressure, heart rate, temperature, weight)
• Ability to work effectively and respectfully in a diverse, multi-cultural environment
• Ability to work independently as well as participating as a positive, collaborative team member
• Ability to function effectively and use good judgment in crisis situations
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software
• Strong interpersonal and customer service skills
• Strong organizational skills and attention to detail, accuracy, and follow-through
• Excellent time management skills with a proven ability to meet deadlines
• Exhibits critical thinking skills
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies
• Builds and maintains positive relationships
• Manages conflict resolution and anger/fear/hostility/violence of others appropriately and effectively