Certified Pharmacy Technician
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from posting, but we can format them.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "An Equal Opportunity Employer, including disability/veterans." That's EEO boilerplate; we should remove. Also "We will consider employment of qualified applicants with arrest and conviction records." That's maybe not boilerplate but could be considered EEO? It's a statement about hiring practice; might be considered EEO? It's not exactly EEO but it's a hiring practice statement. The instruction says remove EEO/equal-opportunity boilerplate. So we should remove that line. Also "The actual compensation that you will be offered will depend on a variety of factors..." that's about pay but we already have pay range; maybe we keep that as part of Pay section? It's substantive about compensation determination. It's not boilerplate; it's about how pay is determined. We can keep.
"This role will remain open until filled." That's maybe application instruction? It's about posting duration; could be considered boilerplate? Might be considered generic. I'd remove.
"To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" That's application instruction (benefits link). We need to keep benefits info but remove application instructions? The instruction says remove application instructions. However we need to preserve substantive information; the link to benefits is substantive? It's a pointer to benefits details. Could be considered application instruction. But we might keep a short note: "Benefits information available at jobs.walgreens.com/benefits". That's not an instruction to apply, just a reference. Might be okay.
We need to avoid duplication.
Let's extract substantive content:
- Role description: "In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures."
- Responsibilities (list):
- Using pharmacy systems to obtain patient and drug information and process prescriptions.
- If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Operations:
- Under supervision by pharmacist, assist in practice of pharmacy, per state, federal, company policy.
- Reviews and complies with Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, checking for possible interactions.
- Assists pharmacists in scheduling and maintaining workflow.
- Reports immediately prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
- Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
- Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Training & Personal Development:
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits.
- Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Basic Qualifications:
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Preferred Qualifications:
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
- Pay: Salary Range: $17.5 - $21 / Hourly. Also note: "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors."
- Benefits: "To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits"
We need to format as HTML with sections.
We need to decide which sections to include:
- About the role: we can have a short paragraph summarizing the role (first two sentences). Could be considered About the role.
- Responsibilities: we have many duties; we can put them in a
- list.
- Qualifications: we have Basic Qualifications and Preferred Qualifications; we could combine into Qualifications section with two sub-lists? But we only allowed headings: Qualifications (maybe includes both basic and preferred). Could also have Requirements (maybe basic) and Skills (preferred). But we need to follow instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We need to include sections only when posting has real specific content.
We have content for: About the role, Responsibilities, Qualifications (basic and preferred), Skills (maybe we can treat preferred qualifications as Skills), Benefits, Pay, Schedule.
We could also have Requirements (basic qualifications) and Skills (preferred). But we need to avoid too many thin sections. Perhaps combine basic and preferred into Qualifications section with two subheadings? But we cannot add extra headings beyond . We could use
to separate basic vs preferred within Qualifications.
Simplify: Use sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
Within Qualifications, we can have two paragraphs: Basic Qualifications and Preferred Qualifications.
We need to preserve all substantive info; we must not lose any detail.
Let's draft.
HTML fragment:
About the role
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsibilities
- Uses pharmacy systems to obtain patient and drug information and process prescriptions.
- If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience by:
- Engaging customers and patients by greeting them and offering assistance with products and services.
- Resolving customer issues and answering questions to ensure a positive customer experience.
- Modeling and sharing customer service best practices with all team members, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
- Developing strong relationships with most valuable customers.
- Operations (under pharmacist supervision):
- Assists in the practice of pharmacy per state, federal, and company policy; reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from posting, but we can format them. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "An Equal Opportunity Employer, including disability/veterans." That's EEO boilerplate; we should remove. Also "We will consider employment of qualified applicants with arrest and conviction records." That's maybe not boilerplate but could be considered EEO? It's a statement about hiring practice; might be considered EEO? It's not exactly EEO but it's a hiring practice statement. The instruction says remove EEO/equal-opportunity boilerplate. So we should remove that line. Also "The actual compensation that you will be offered will depend on a variety of factors..." that's about pay but we already have pay range; maybe we keep that as part of Pay section? It's substantive about compensation determination. It's not boilerplate; it's about how pay is determined. We can keep. "This role will remain open until filled." That's maybe application instruction? It's about posting duration; could be considered boilerplate? Might be considered generic. I'd remove. "To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" That's application instruction (benefits link). We need to keep benefits info but remove application instructions? The instruction says remove application instructions. However we need to preserve substantive information; the link to benefits is substantive? It's a pointer to benefits details. Could be considered application instruction. But we might keep a short note: "Benefits information available at jobs.walgreens.com/benefits". That's not an instruction to apply, just a reference. Might be okay. We need to avoid duplication. Let's extract substantive content: - Role description: "In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures." - Responsibilities (list): - Using pharmacy systems to obtain patient and drug information and process prescriptions. - If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. - Models and delivers a distinctive and delightful customer experience. - Engages customers and patients by greeting them and offering assistance with products and services. - Resolves customer issues and answers questions to ensure a positive customer experience. - Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). - Develops strong relationships with most valuable customers. - Operations: - Under supervision by pharmacist, assist in practice of pharmacy, per state, federal, company policy. - Reviews and complies with Walgreen Co. Pharmacy Code of Conduct. - Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, checking for possible interactions. - Assists pharmacists in scheduling and maintaining workflow. - Reports immediately prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. - Strictly adheres to Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. - Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. - Takes customer to OTC aisle when possible to assist in locating products. - Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. - Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. - Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals. - Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. - May assist pharmacist in administering clinical services including collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. - Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. - Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. - Complies with all company policies and procedures; maintains respectful relationships with coworkers. - Completes special assignments and other tasks as assigned. - Training & Personal Development: - Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. - Attends training and completes PPLs requested by Manager and acquires continuing education credits. - Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. - Basic Qualifications: - Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) - Requires willingness to work flexible schedule, including evening and weekend hours. - Preferred Qualifications: - Prefer six months of experience in a retail environment. - Prefer to have prior work experience with Walgreens. - Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. - Prefer good computer skills. - Prefer the knowledge of store inventory control. - Prefer PTCB certification. - Pay: Salary Range: $17.5 - $21 / Hourly. Also note: "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." - Benefits: "To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" We need to format as HTML with sections. We need to decide which sections to include: - About the role: we can have a short paragraph summarizing the role (first two sentences). Could be considered About the role. - Responsibilities: we have many duties; we can put them in a
- list.
- Qualifications: we have Basic Qualifications and Preferred Qualifications; we could combine into Qualifications section with two sub-lists? But we only allowed headings: Qualifications (maybe includes both basic and preferred). Could also have Requirements (maybe basic) and Skills (preferred). But we need to follow instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We need to include sections only when posting has real specific content. We have content for: About the role, Responsibilities, Qualifications (basic and preferred), Skills (maybe we can treat preferred qualifications as Skills), Benefits, Pay, Schedule. We could also have Requirements (basic qualifications) and Skills (preferred). But we need to avoid too many thin sections. Perhaps combine basic and preferred into Qualifications section with two subheadings? But we cannot add extra headings beyond
. We could use
to separate basic vs preferred within Qualifications. Simplify: Use sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Within Qualifications, we can have two paragraphs: Basic Qualifications and Preferred Qualifications. We need to preserve all substantive info; we must not lose any detail. Let's draft. HTML fragment:
About the role
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsibilities
- Uses pharmacy systems to obtain patient and drug information and process prescriptions.
- If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience by:
- Engaging customers and patients by greeting them and offering assistance with products and services.
- Resolving customer issues and answering questions to ensure a positive customer experience.
- Modeling and sharing customer service best practices with all team members, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
- Developing strong relationships with most valuable customers.
- Operations (under pharmacist supervision):
- Assists in the practice of pharmacy per state, federal, and company policy; reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring