Certified Pharmacy Technician

About the role

The In Office Dispensary Technician supports the ongoing operations of Brandywine Urology's In Office Dispensary. This service enables patients to receive their medications from their urologist at the time of service and ask questions of their urologists regarding the medication.

Responsibilities

• Preparation of medications for patients
• Insurance verification and prior medication authorizations
• Pricing and filling of prescriptions
• Obtaining physician's approval prior to dispensing of medications
• Completing patient paperwork related to the filling of prescription
• Aiding with insurance claims processing
• Stocking and pricing of medications in inventory
• Performing inventory audits and purchasing supplies and medication
• Maintaining pharmacy's (and its patients') safety by adhering to infection-control procedures, policies and regulations
• Communicating effectively both written and orally with clinical staff and patients regarding patient care needs
• Providing administrative support to Management staff
• Handling incoming and outbound mail deliveries of medications
• Ordering medication inventory in a cost-conscious manner
• Providing clerical support to other staff members such as photocopying, faxing, preparing binders and packets, filing, updating rolodex/contact information, fax sorting and distribution
• Coordinating end of month reporting with the Brandywine Urology Consultants Accounting Department
• Communicating daily with clinical, billing, and call center staff regarding any urgent patient care needs
• Providing back-up support for practice development and patient satisfaction activities
• Other administrative duties as assigned

Requirements

• Ability to manage workflow of a multi-location, busy, medical practice
• Strong administrative aptitude and the ability to improve processes and workflows to optimize efficiency and patient service
• Dependable, self-motivated, detail-oriented
• Able to efficiently handle multiple challenges, priorities and tasks
• Precise and accurate in written and oral communications
• Pleasant, friendly personality
• Able to work as a strong team player with high levels of employee engagement
• Intermediate knowledge of Microsoft Office and general Windows environment
• Prior experience utilizing an electronic records management systems and dispensary management systems
• Ability to search, find and establish grants from various grant programs and patient assistance programs in order to get patient access to medication based on income levels