CERTIFIED PHARMACY TECH

Job Summary

To assist the pharmacist with the preparation and dispensing of medications. Deliver the medications to the nurse, patient, medication room, storage location, or automated dispensing machine. Interviews patients and/or family members in order to obtain and document patients’ medication histories in the Aultman Hospital information system, Cerner Millennium. Retrieves and delivers discharge medication prescriptions for/to patients.

Responsibilities & Expectations

• Operations – Inpatient Pharmacy:
  • Acquire skills necessary to operate department computer application packages: Including but not limited to: Cerner Millennium, Omnicell Connect-Rx and its subsystems, Omnicell Enterprise Medication Management, Aethon MedEx TubeSafe, Aethon MedEx TraySafe, Baxter DoseEdge and KitCheck
  • Fills medication orders and maintains both paper and computer-based records
  • Supplies medications to and stocks patient care areas and appropriately charges for items supplied
• Operations – Retail Pharmacy:
  • Acquire skills necessary to operate department computer application packages: Including but not limited to: Cerner Millennium, RxSafe, Rx30, Kirby-Lester, and PickPoint
  • Reads and transcribes required information from prescription orders
  • Resolves Third Party rejections and completes any manual claim forms
  • Performs all register transactions in adherence with Aultman policy and procedures
• Additional Functions:
  • Runs all pharmacy department technology knowledgeably; troubleshoots problems if equipment fails; disseminates knowledge to fellow and new staff members
  • Pulls outdated, damaged and recalled merchandise and delivers to buyer for return
  • Collects data, conducts quality monitors and completes documentation as assigned
  • Maintains logs, records and other required documentation accurately, files documents in appropriate locations
  • Performs cycle counts and maintains accurate inventories
  • Answers the telephone with compassion and a smile
  • Returns patient, customer, or nurse calls in a timely fashion and provides follow-up to their questions when necessary
  • Participates in all required departmental meetings
  • Maintains customer/patient confidentiality according to HIPAA and company standards
  • Works well within a team environment: accepts and offers honest and constructive feedback; supports team goals and encourages other team members; collaborates with patient care team members to consolidate work, solve problems, create new methods and/or reduce costs
  • Shows flexibility and adaptability in meeting scheduling demands of department, adapts to changes in workflow easily
  • Assumes accountability for duties performed on a daily basis and demonstrates behaviors consistent with the department’s expectations
  • Communicates with management team about known issues or improvements that can be made within or outside the department
  • Completes all required training programs or materials in a timely manner
  • Knows the Aultman Employee Handbook (available on the Aultman Employee Portal)
  • Reviews the handbook annually

Additional Functions

• Pull outdated, damaged and recalled merchandise and deliver to buyer for return
• Collects data, conducts quality monitors and completes documentation as assigned
• Maintains logs, records and other required documentation accurately, files documents in appropriate locations
• Performs cycle counts and maintains accurate inventories
• Answers the telephone with compassion and a smile
• Returns patient, customer, or nurse calls in a timely fashion and provides follow-up to their questions when necessary
• Participates in all required departmental meetings
• Maintains customer/patient confidentiality according to HIPAA and company standards
• Works well within a team environment: accepts and offers honest and constructive feedback; supports team goals and encourages other team members; collaborates with patient care team members to consolidate work, solve problems, create new methods and/or reduce costs
• Shows flexibility and adaptability in meeting scheduling demands of department, adapts to changes in workflow easily
• Assumes accountability for duties performed on a daily basis and demonstrates behaviors consistent with the department’s expectations
• Communicates with management team about known issues or improvements that can be made within or outside the department
• Completes all required training programs or materials in a timely manner
• Knows the Aultman Employee Handbook (available on the Aultman Employee Portal)
• Reviews the handbook annually

Job Requirements

• Must be at least 18 years of age
• High school diploma or equivalent GED is required
• Associate or Bachelor’s degree in college is preferred
• Candidate must be registered as a Technician Trainee, Registered Pharmacy Technician, or Certified Pharmacy Technician with the Ohio Board of Pharmacy
• All Trainee and Registered Technicians will be expected to become licensed as a Certified Pharmacy Technician once training is complete
• Applicant must pass a national certification examination (PTCB or ExCPT) at time of hire or within the first 90 days of employment if not already completed
• Licence must be in good standing
• Applicable background checks must be passed
• Prior experience, in retail pharmacy, nursing home pharmacy, or hospital pharmacy is preferred
• Must be proficient in the use of computers to input patient billing data

Physical Requirements

• O - Occasionally (0-33% of the work shift or 0- 32+ repetitions): Standing, Walking, Lifting (70 pounds), Carrying (70 pounds), Pushing (70 pounds), Climbing with (70 pounds), Stooping/Bending, Twisting/Turning, Kneeling/Squatting, Crawling, Reaching Up/Reaching Forward