Certified Permit Technician

Responsibilities

• Answers phone and routes calls; creates daily schedules of building inspection requests; takes and relays messages; provides information to citizens and guests;
• Responds to general questions related to department functions;
• SUBMIT VARIOUS REPORTS TO THE STATE AND OTHER AGENCIES;
• ASSISTS COMMUNITY DEVELOPMENT BY PROVIDING ADMINISTRATIVE AND EVENT SUPPORT;
• TRACKS ALL PERMITS THROUGH THE PERMITTING PROCESS, BEGINNING WITH APPLICATION ACCEPTANCE, PLAN REVIEW, INSPECTIONS, AND PERMIT CLOSURE;
• ESTABLISHES AND MAINTAINS SYSTEMS TO ENSURE THAT ALL FILES, LETTERS, REFERENCE MANUALS, FIELD INSPECTION REPORTS, PERMIT FILES, BLUEPRINTS, DRAWINGS, AND OTHER DATA OR MATERIALS ARE MAINTAINED IN AN ORGANIZED FASHION;
• WORKS WITH PLAN EXAMINERS AND INSPECTORS THROUGHOUT THE BUILDING TEAM TO CONTINUE TO IMPROVE CUSTOMER SERVICE DELIVERED;
• OPERATES PERSONAL COMPUTER AND VARIOUS SOFTWARE APPLICATIONS FOR WORD PROCESSING, RECORDS MAINTENANCE, AND DATA INPUT;
• PREPARES DEPARTMENT PURCHASE ORDERS AS NEEDED TO ACQUIRE SUPPLIES AND MATERIALS; PROCESSES INVOICES AND VERIFIES ACCURACY; SUBMITS INVOICES TO THE ACCOUNTS PAYABLE DEPARTMENT FOR PAYMENT.

Requirements

• EXCELLENT CUSTOMER SERVICE, COMMUNICATION, TIME MANAGEMENT, ORGANIZATION, TELEPHONE AND COMPUTER SKILLS, ATTENTION TO DETAIL, AND PEOPLE SKILLS;
• CANDIDATE MUST BE ABLE TO PERFORM MULTI-TASK OPERATIONS WITH FREQUENT INTERRUPTIONS.

Qualifications

• MUST BE CERTIFIED AS A PERMIT TECHNICIAN WITHIN 1 YEAR THROUGH THE INTERNATIONAL CODE COUNCIL (ICCsafe.org).