Certified Patient Care Assistant Medical ICU

Phoenix, Arizona – Night Shift

About the role

Banner University Medical Center is seeking a Certified Patient Care Assistant to join our Medical ICU Unit. You will care for a wide variety of medically diverse patient populations, including high-risk obstetrics, liver failure, toxicology, complex abdominal surgeries, and sepsis/multi-system organ failure. Typical treatment plans involve CRRT, ECMO (Extra Corporeal Membrane Oxygenation), multiple vasopressors, Swan-Ganz catheters, and advanced respiratory treatments such as ventilators, oscillators, and Nitric oxide.

Banner University Medical Center is one of only two hospitals in the valley with an adult ECMO program and one of only three in Arizona. The unit fosters strong teamwork and professional growth, with many PCAs advancing to become RNs within the department. The academic model and teaching orientation support learning at all levels, creating a collaborative environment among staff, physicians, and therapies.

Responsibilities

• Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, such as vital signs, input/output, and other delegated measurements; document routine aspects of patient care.
• Assist in transporting patient specimens and recognize/report abnormalities or changes in patient health status.
• Promote continuity of care by communicating patient status accurately to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional, including blood draws, foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance for unit-specific procedures under direct supervision.
• Perform receptionist/clerical duties to support unit efficiency and communication flow.
• Participate in resolving customer problems or escalate data to appropriate personnel.
• Maintain complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensure charting forms are labeled, accessible, and properly filed or scanned into patient records.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies; complete requisition forms and reconcile orders upon delivery.
• Monitor and track electronic equipment (e.g., patient ID scanners, laptops) to ensure accountability and functionality.
• Depending on assignment, assist with transporting patients, including pre-operative and post-operative patients to critical care, and participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy/keyboarding skills.
• Depending on department assignment, minimum passing score of 85% on ECG or EEG test with accurate identification of lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
• For positions at Banner Behavioral Health Hospital, BTMC Behavioral, BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting serving children: Arizona Fingerprint Clearance Card required at hire and maintained throughout employment; Arizona Criminal History Affidavit must be signed upon hire.
• For Banner Home Care AZ positions: Arizona Fingerprint Clearance Card required at hire and maintained throughout employment.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Schedule

Full-time Night Shift: 7:00 PM – 7:30 AM. Weekend rotations are required.

Pay

18% night shift differential and a flat rate $1/hour weekend shift differential. Licensed CNA/LNA are eligible for a $3,000 sign-on bonus.