Certified Patient Care Assistant Cardiovascular ICU

Phoenix, Arizona – ICU-Cardiovascular-Hosp – Day Shift

About the role

As a Patient Care Assistant (PCA) in the Cardiovascular Intensive Care Unit at Banner University Medical Center Phoenix, you will join a team delivering exceptional care in a nationally recognized academic facility and Level 1 Trauma center. This 16-bed CVICU specializes in cardiothoracic surgery, including coronary artery bypasses, valve repair/replacement, MAZE, vascular, and thoracic surgeries, as well as medical cardiac patients recovering from acute MI, CHF, and post-cardiac interventions. You will work alongside a multidisciplinary team using advanced treatments such as hemodynamic monitoring, IABP therapy, CRRT, Swan-Ganz catheters, ventricular assist devices (VAD), ECMO, and advanced respiratory therapies (e.g., ventilators, oscillators, nitric oxide, rotoprone therapy).

Responsibilities

• Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, such as vital signs, input/output, and other delegated measurements; document objective data and routine care.
• Assist in transporting patient specimens and ensure accurate communication of patient status to caregivers.
• Recognize and report abnormalities or changes in patient health status to licensed professionals.
• Perform delegated procedures (e.g., blood draws, foley catheter removal, EKGs, EKG monitoring) consistent with demonstrated competencies and state scope of practice.
• Support medical staff and patients during unit-specific procedures under direct supervision.
• Perform receptionist/clerical duties to maintain operational efficiency and communication flow.
• Resolve customer problems or escalate issues to appropriate personnel.
• Maintain complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensure all reports and chart forms are scanned or filed into patient records and labeled for accessibility.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies; complete requisition forms and reconcile orders.
• Monitor and track electronic equipment (e.g., patient ID scanners, laptops) to ensure accountability and functionality.
• Assist with patient transport, including pre-operative and post-operative patients to critical care units, and participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy/keyboarding skills.
• Depending on department assignment, minimum passing score of 85% on ECG or EEG test with accurate identification of lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
• For positions in behavioral health settings serving children: Arizona Fingerprint Clearance Card (required at hire and maintained throughout employment).
• For Banner Home Care AZ: Arizona Fingerprint Clearance Card (required at hire and maintained throughout employment).
• Must sign an Arizona Criminal History Affidavit upon hire.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Schedule

Full-time Day Shift: 7:00 AM – 7:30 PM. Opportunity to utilize self-scheduling for shift and weekend coverage. Includes an 18% night-shift differential and a flat-rate $1/hour weekend shift differential.

Benefits

• Licensed CNA/LNA eligible for a $3,000 sign-on bonus.