Certified Patient Care Assistant CNA LNA PCU

Hire-on bonus of $3000 ($1500 for part-time) available for new Banner Health Certified/Licensed CNA/LNA's.

About the role

As a Patient Care Assistant in our Progressive Care Unit (PCU-3D), a 38-bed cardiac telemetry unit at Banner Del E. Webb Medical Center, you will provide routine patient care to promote patient comfort and contribute to the overall patient plan of care. You will float to all inpatient units in the hospital and be responsible for ongoing patient data collection, documentation in medical records, and a variety of unit support functions that contribute to the efficient operation of the nursing unit/department. You will collaborate with a strong team and demonstrate a passion for caring for others.

Banner Del E. Webb Medical Center is a nonprofit acute-care hospital with 404 licensed beds, serving the northwest area of metropolitan Phoenix. Recognized by U.S. News and World Report as one of Phoenix's Best Hospitals, the facility offers a wide range of services, including acute medical and surgical care, intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, outpatient diagnostic services, and adult behavioral services.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, such as vital signs, input/output, and other delegated measurements, in accordance with unit/facility policy and standards of care.
• Document objective data and routine aspects of patient care in medical records.
• Assist in the transportation of patient specimens.
• Recognize and report abnormalities or changes in patient health status and responses to treatment to a licensed professional.
• Promote continuity of care by accurately communicating patient status to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional, including blood draws, foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance for unit-specific procedures under direct supervision.
• Perform receptionist/clerical duties to support operating efficiency and communication flow.
• Participate in resolving customer problems or escalate issues to the appropriate person.
• Maintain complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensure all reports and chart forms are scanned or filed into patient records and are accessible when needed.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies.
• Order patient specimens and reconcile supply orders upon delivery.
• Transcribe and process physician orders using the electronic medical record.
• Monitor and track electronic equipment, such as patient ID scanners and laptops, ensuring they are accounted for and in working order.
• Assist with transporting patients, including pre-operative and immediate post-operative patients to critical care units.
• Participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy, including keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
• For positions at Banner Behavioral Health Hospital, BTMC Behavioral, BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting serving children: possession of an Arizona Fingerprint Clearance Card at the time of hire and maintained throughout employment. An Arizona Criminal History Affidavit must be signed upon hire.
• For Banner Home Care AZ positions: possession of an Arizona Fingerprint Clearance Card at the time of hire and maintained throughout employment.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Schedule

• Full-time Day shift, 3 days per week, 12-hour shifts (6:00 AM – 6:30 PM).
• Self-scheduling tool available; no set schedules.
• Weekend rotations and rotating holidays required.
• Flat rate $1/hour weekend shift differential and 18% night shift differential when applicable.