Certified Medical Assistant (Rheumatology) - Park Bend

2200 Park Bend Drive, Building 2, Austin, TX, 78758, United States • Non-Exempt – Full-Time

About the Role

Harbor Health is seeking a skilled Certified Medical Assistant to join our Rheumatology team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it — allowing everyone to fully flourish. As a critical member of our clinical team, you will help ensure smooth clinic operations while delivering compassionate, member-centered care. This role requires prior experience working directly with a Rheumatologist or in a Rheumatology clinic setting, and aligns with our mission of transforming healthcare through our payvider model.

Responsibilities

• Collaborate with the clinical team to execute care tasks as ordered by providers
• Deliver care in accordance with each member's individualized care plan
• Perform member intake, collect lab specimens, and administer immunizations
• Chart accurately in electronic medical records (EHR)
• Assist with minor procedures and other supportive functions specific to Rheumatology care
• Complete opening and closing tasks each day to prepare for daily clinic operations
• Support the care team to ensure members' needs are met and hand-offs are appropriately conducted

Requirements

• High School Diploma or equivalent
• Certified Medical Assistant (CMA) or ability to renew/apply for certification
• Minimum of 2 years of experience in primary care or similar clinical environment
• Experience working directly with a Rheumatologist or in a Rheumatology clinic setting
• Current CPR Certification
• Computer proficiency with the ability to enter information in EHR systems and compile reports or data as requested
• Ability to read, write, and speak English

Skills

• Excellent customer service and support skills with a positive, proactive service attitude
• Effective professional communication — verbal and written — with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds
• Consistent demonstration of ethical behavior and quality public service standards
• Ability to work effectively as a team member while functioning independently with sound judgment
• Flexibility to shift priorities, maintain confidentiality, and establish effective interpersonal work relationships

Preferred Qualifications

• Bilingual in English/Spanish
• BLS Certification
• Phlebotomy Certification

Physical Requirements

• Ability to work rotating shifts in a physically demanding, moderate-stress environment
• Exposure to blood, body fluids, communicable diseases, and repetitive motions
• Full range of body motion including handling and lifting clients
• Light to moderate work with 50 lbs. maximum weight to lift and carry
• Ability to reach, bend, stoop, handle objects, talk and/or hear, and see

Benefits

• Competitive salary and incentives
• Generous PTO
• 10 paid holidays
• Medical, Dental, and Vision Insurance
• 401(k) Investment Plan
• Company Equity