Certified Medical Assistant | Remote | $17/hour | Starts 08/20/2026
Carenet Health · San Antonio, Texas Metropolitan Area · 2 days ago
HybridHealthcare$17/hrFull-time
Responsibilities
- Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
- Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
- Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
- Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
- Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
- Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
- Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
- Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.
Qualifications
- High school graduate or GED equivalent.
- Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists.
- At least 1 year experience working as a Medical Assistant in a clinical or medical office environment.
- Knowledge of medical terminology and medications.
- Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records.
- Experience with Microsoft Outlook (email) and Word.
- Excellent customer service skills.
- Able to adhere to daily schedules and duties.
- Excellent oral and written communication skills.
- Excellent demonstration of caring and compassion.
- Must have reliable internet connection (Satellite and 5G connections are not acceptable).