Certified Medical Assistant-Plastics

About the role

As the only independent and physician‑led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best‑in‑class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid‑South community. UCH is a not‑for‑profit, non‑tax‑supported group practice and is here to serve the community while providing medical excellence to our patients.

Responsibilities

• Performs appointment scheduling and registration for patients as well as updating demographic information.
• Performs a variety of patient care activities to assist physicians.
• Prepares the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart.
• Maintains patients’ medical charts and receives co‑payments for the visit.
• Must be efficient with the ability to prioritize and multi‑task.
• Excellent communication skills are essential for this position.
• Patient assessment
• Clinical procedures
• Physician order execution
• Patient satisfaction
• Clinic resource availability
• Regulatory compliance
• Phone triage
• Pre‑certification & authorization
• Patient registration process

Skills

• Keyboarding skills and aptitude for learning patient database program
• Knowledge of OSHA requirements
• Knowledge of medical terminology
• Effective interpersonal and communications skills

Requirements

• High school diploma or equivalent
• Certified Medical Assistant certification from an accredited teaching establishment
• 12 months to 2 years of related work experience preferred
• If not currently certified, must obtain certification within the first 90 days of employment