Certified Medical Assistant- OLG Community Health Center- Full Time

About the role

We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our team works closely with patients and their families to ensure their needs are met.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Maintains positive relationships with patients and their families
• Communicates via phone to ensure patient needs are met timely and accurately
• Accesses company's data systems to document pertinent medical information
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Maintains confidentiality of patient information
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned

Requirements

• Education: High School Diploma/GED
• Experience: Formal medical assistant training program completion, experience working with and maintaining confidential information, experience working in a fast-paced environment with minimal supervision
• Certifications: Medical Assistant Certification Required, Basic Life Support (BLS) from the American Heart Association

Qualifications

• Knowledge: Clinical knowledge, proficiency in using computers, software, and web-based applications
• Skills: Effective verbal and written communication skills, strong interpersonal and customer service skills