Certified Medical Assistant Lead-SE Lincoln Family Medicine

General Summary

Assists physicians with examinations and procedures to serve the medical needs of patients with various health conditions in a professional, confidential, and caring manner. Coordinates the flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals.

Principal Job Functions

• Maintains flow of patients in accordance with time of appointment in order to avoid delays for the provider and undue waiting for patients.
• Keeps the exam rooms clean, disinfected and stocked with necessary supplies.
• Obtains vital signs, reason for visit and list of medications from patients and prepares patient for visit.
• Assists the medical provider with all examinations and procedures.
• Schedules outpatient tests and procedures at hospitals by telephone in a timely manner; adheres to the referral process of the practice.
• Schedules follow-up procedure/appointments and specialty appointments.
• Updates patient demographics and immunization forms as needed.
• Administers immunizations and medications as directed by medical provider.
• Performs patient call processing as needed.
• Performs audiometry, eye exams, EKG’s, and spirometry.
• Provides and/or assists with coordination of orientation activities for new staff.
• Assists with coordination of validating and revalidation of core job competencies.
• Plans, coordinates, and leads training and re-training sessions pulling in other resources when necessary.
• Assists Practice Manager with time card review/approval.
• Responsible for leading the supply ordering process.
• Assists Practice Manager with staff scheduling and attendance tracking.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.