Certified Medical Assistant - II - Oncology Infusion

Full-time position at the Hematology/Oncology Clinic within Wake Forest Baptist Medical Center, located on the 3rd floor of the Cancer Center at Atrium Health Wake Forest Baptist.

Responsibilities

• Adhere to Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on area of specialty when providing patient care.
• Perform rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab-related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Conduct Point of Care testing (POCT) per standing order/provider order.
• Complete Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned, including medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment, ensuring instruments and equipment are cleaned appropriately.
• Ensure equipment and supplies are in working order and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served, including principles of growth and development over the life span.

Requirements

• Graduation from an accredited Medical Assistant program required.
• Current American Heart Association (AHA) BLS certification required.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
• Successful completion of Atrium Health’s competency assessment.
• Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate holder for unit.
• Achieves 6 points from the list of additional market responsibilities.
• Current Medical Assistant certification from one of the following is required:
  • CMA from American Association of Medical Assistants (AAMA)
  • CCMA from National Health career Association (NHA)
  • NCMA from National Center for Competency Testing (NCCT)
  • RMA from American Medical Technologists (AMT)
  • RMA from American Allied Health
  • NCMSMA from National Healthcare Worker’s Association (NHCWA)
  • NRCMA from National Association for Health Professionals (NAHP)
  • NRMA from National Registry of Medical Assistants (NRMA)
• Two years of experience in a clinical practice setting as a Medical Assistant.

Skills

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member when available.
• Unique patient lifting/movement situations will be assessed on a case-by-case basis.
• Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood, and body fluids.
• Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Pay

$22.90 - $34.35 per hour.

Schedule

Monday-Friday, 8:30 AM - 5:00 PM, 40 hours per week.

Benefits

• Comprehensive suite of Total Rewards including benefits and well-being programs, competitive compensation, and generous retirement offerings.
• Base compensation within the listed pay range based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift and on-call pay based on the job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.