Medical Assistant II - Hematology Oncology-Infusion

Location: 1030 W. Michigan Street, Indianapolis, IN 46202

Schedule

Full-time | Four days per week, 8:00 AM-5:00 PM. No weekends or holidays.

About the Role

Work in a highly collaborative infusion clinic at the Simon Cancer Center. Under the supervision of the designated supervisor and assigned physician, you will perform duties associated with direct patient care and clinical direction to provide patient care in accordance with organization standards. This includes assuring completeness of ordered procedures and treatments, ensuring smooth patient flow, performing general lab work, instructing patients concerning procedures, treatments, and needs, and ensuring medical orders and referrals are carried out accurately and in a timely manner.

You will also perform registration and scheduling activities per organizational and departmental procedures, maintain EMR files, and handle general front office functions as needed. You may perform computerized physician order entry if directed by the assigned physician. Additionally, you are expected to precept current MA team members or MA externs as requested by leadership.

Responsibilities

• Room patients and obtain vital signs
• Perform EKGs and phlebotomy
• Complete chart work-ups and prepare patients for visits
• Support clinic flow and partner closely with the RN team
• Help deliver an exceptional patient experience in a fast-paced environment
• Perform general lab work and instruct patients concerning procedures, treatments, and needs
• Ensure medical orders and referrals are carried out accurately and in a timely manner
• Perform registration and scheduling activities
• Maintain EMR files and perform general front office functions as needed
• Precept current MA team members or MA externs as requested by leadership

Requirements

• AHA Basic Life Support for healthcare workers certification required
• High school diploma or equivalent required
• Graduation from a Medical Assistant program required
• Current certification in medical assisting required from one of the following: America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
• Knowledge of OSHA, CLIA, and ADA required
• Knowledge of ICD-10 and CPT coding required
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire
• Knowledge of standard laboratory and medical procedures
• Knowledge of insurance plans and third-party payers
• Ability to master standard clinical competencies per current Clinical policy, Point of Care, and Skills Competency checklists
• Requires basic math and accurate data collection and entry skills

Qualifications

• Certified Medical Assistant required
• At least six months of clinic experience preferred
• Positive attitude and strong work ethic
• Team-oriented individual who enjoys collaborating with others
• Excellent communication and patient care skills

What to Expect

• Fast-paced clinic environment
• Approximately 80% direct patient care and rooming responsibilities
• Close partnership with nurses and providers
• Supportive team that values growth, engagement, and patient-centered care

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives