Certified - Medical Assistant - Hematology/Oncology Clinic

About the role

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

Requirements

• High school diploma (required).
• Completion of a formal medical assistant training program (preferred).
• Experience working with and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.

Qualifications

• Medical Assistant Certification (required).
• Basic Life Support (BLS) from the American Heart Association (required).

Skills

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Benefits

• Sign-on Bonus: Up to $3,000 available to eligible candidates.

Schedule

Monday - Friday; 8:00 AM - 5:00 PM

Physical and Environmental Demands

• Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force.
• Physical demand requirements are in excess of those for sedentary work.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Duties performed routinely require exposure to blood, body fluid, and tissue.
• The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases.
• Occupational risk for exposure to all communicable diseases.
• Risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste.