Certified Medical Assistant (CMA|RMA) w/Phlebotomy - Summit Medical Group at Fort Sanders

Responsibilities

• Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.
• Records vital signs of patients, including pulse, blood pressure, height, weight, etc.
• Performs appropriate clinical procedures such as phlebotomy, injections, EKGs, Holter monitors, etc.
• Assists physicians with procedures, administers medications, and conducts patient education.
• Handles phone nursing duties including triaging, pre‑certifications, referrals, and calling in prescriptions.
• Performs clerical duties to support patient flow; contacts patients regarding test results or other matters as directed.
• Pulls and prepares patient records for physician review as needed.
• Schedules patient appointments when needed, making efficient use of clinical time slots.
• Maintains stocked, neat, and clean exam rooms and common work areas daily.
• Adheres to company policies and procedures (including corporate compliance) and follows state/federal regulations such as OSHA and HIPAA.
• Follows site‑specific protocols and expectations.
• Performs duties professionally, courteously, and cooperatively with coworkers, management, and the public.
• Maintains strict confidentiality internally and externally.
• Actively participates in site‑level Quality Improvement Activities, contributing to evaluation, implementation, and measurement of improvement initiatives.
• Performs any other duties assigned by supervisor, site manager, physician, or administrative staff.

Requirements

• Education: High school diploma or equivalent required; additional vocational or college credits preferred.
• Experience: Minimum six months of experience in a similar clinical setting with phlebotomy experience.
• Certification: Certified or Registered Medical Assistant (CMA/RMA) certification required.