Certified Medical Assistant (CMA) III

About the role

The Certified Medical Assistant III at OGI Carmel Care Center is responsible for ensuring quality patient care by assisting physicians and other healthcare providers. Major responsibilities include performing triage for GYN patients, greeting and acknowledging patients, escorting them to exam rooms, preparing them for examinations, documenting clinical intake, maintaining patient records, performing basic clinical tasks, administering medications, collecting and preparing laboratory specimens, performing CLIA waived tests, performing blood draws, entering and sending medication and test orders, cleaning and disinfecting medical instruments, providing information to patients, assisting with scheduling, responding to patient inquiries, managing medical supply inventory, ensuring patient safety, collaborating with healthcare providers, assisting in office-based surgical procedures, orienting and training new CMAs, and safely assisting patients with mobility.

Responsibilities

• Greet and acknowledge patients in a professional and courteous manner.
• Escort patients to exam rooms and ensure they are comfortable.
• Prepare patients for examinations, complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Perform and document accurate blood pressure, height and weight, and patient temperature.
• Demonstrate appropriate chaperone technique and documentation.
• Absorb and document patient history and symptoms accurately.
• Assist with patient examinations and office-based procedures (routine procedures performed during the regular course of the day including but not limited to colposcopy, IUD insertions, and endometrial biopsies).
• Absorb and document patient history and symptoms accurately.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens.
• Perform CLIA waived tests per Axia and Care Center Protocols.
• Perform blood draws.
• Computerized physician order entry (CPOE) – Enter and send medication and test orders per provider instructions.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide information regarding procedures, medications, and follow-up care.
• Respond to patient inquiries both in person and over the phone.
• Absorb and document patient history and symptoms accurately.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Test (NST).

Requirements

• High School diploma or equivalent required.
• Current national credentials as a Medical Assistant, such as CMA, RMA, NCMA, CCMA required.
• CPR Certification required if performing Office Based Surgeries.
• 1+ years of experience as a CMA, OB/GYN or Women’s Health experience preferred.
• eClinicalWorks (EMR) experience preferred.

Qualifications

• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced environment.
• Caregiver-like attitude towards patients.
• Proven ability to work collaboratively within a team environment.
• Highly adaptable and willing to adjust to changing priorities and conditions.
• Strong Knowledge of Microsoft Office Suite.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Skills

• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced environment.
• Caregiver-like attitude towards patients.
• Proven ability to work collaboratively within a team environment.
• Highly adaptable and willing to adjust to changing priorities and conditions.
• Strong Knowledge of Microsoft Office Suite.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Benefits

Full time benefit-eligibility beginning the first of the month after hire. Immediate 401(k) contribution option with employer match after one year. Generous PTO offering with additional time off for volunteering. Choice of multiple medical insurance plans to best meet your needs. Access to Axia providers at little to no cost through Axia’s medical insurance. Axia-paid life insurance, short term and long term disability. Free counseling for colleagues and family members, including parents and parents-in-law. Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program. Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!