Certified Medical Assistant / Business Assoc, Primary & Walk-In Care - Montvale, Part Time Evening

Under the direction of the physician, Charge RN, or Manager, this role performs direct clinical activities in a courteous, caring, and respectful manner. Responsibilities include patient intake, blood draws, pharmacy calls, EKGs, and any tests required by the physician. The position also involves front desk activities such as greeting patients, registering them, ensuring insurance compliance, and collecting payments at the time of service. You will maintain the daily patient schedule, answer incoming calls, schedule appointments, handle medication refills, and coordinate with clinical staff to ensure proper patient flow.

Responsibilities

• Perform clinical tasks including patient intake, blood draws, pharmacy calls, EKGs, and other tests as required by the physician.
• Accurately document patient information in the EMR system in accordance with licensure and VMG policy and procedures.
• Greet, register, and check in patients, ensuring insurance compliance and collecting appropriate payments at the time of service.
• Maintain the daily patient schedule and answer incoming calls to schedule appointments, handle medication refills, or direct inquiries of a clinical or billing nature.
• Coordinate with clinical staff on any special needs or requirements to ensure proper patient flow.
• Support the practice and professional staff as directed by the Practice Manager.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• May require rotating to other VMG locations from time to time when necessary.

Requirements

• High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey (certification required).
• Completion of formal coursework in office management, database management, or business, and computer literacy.
• Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Qualifications

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), or National Center for Competency Testing (NCCT).
• BCLS certification preferred upon hire, will be required.
• Understanding of the operations of a medical practice preferred.

Skills

• Strong orientation toward providing high-quality, cost-effective, and comprehensive medical care.
• Effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication skills (oral, written, and presentation) to convey information clearly and concisely to varied age groups and customers.
• Ability to create, maintain, and support a high-functioning team; establish and foster cooperative working relationships with staff and management.
• Courteous, caring, respectful, and compassionate behavior at all times.
• Ability to listen and respond in a non-judgmental manner with clear expectations.
• Consistency with Valley Health System's Behavioral Standards and Valley Physician Services Mission and Vision Statements.
• Ability to represent the organization positively at all times.
• Respect for confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments to the job and team members.
• Constructive communication about co-workers and the organization.
• Accountability for job duties and organizational responsibilities.
• Support for company-wide efforts to improve and maintain high levels of patient/customer satisfaction.

Schedule

• Monday - Friday: 4pm - 8pm
• 1 weekend a month: Saturday and Sunday 8am - 2pm

The weekday schedule is flexible and can be discussed with the manager to support departmental needs and candidate availability.

Benefits

• Medical, Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

Pay Range: $22.99 - $28.74 per hour. Actual individual salaries vary depending on role, experience, education, and licensure.