Certified Medical Assistant

Why DelRicht Research?

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace for the past 4 years in a row, a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Main Objective

The Certified Medical Assistant is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies:

• Patients have a fun, positive and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with 100% adherence to clinical trial protocols
• Patient enrollment and retention activities are executed with focus and follow-through
• Clinical data is entered accurately and on time across various medical record systems and platforms
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring sponsors and clients have amazing customer service when they are onsite at our clinic and assuring clear, constant communication when they are off site
• Physicians receive timely patient and protocol updates that reinforce confidence in the site team

Requirements

• 1+ year of professional experience
• Active medical assistant certification (CMA, CCMA, RMA) or nursing license (RN or LPN)
• Preferred: B.S. or B.A. from any accredited university
• Preferred: Professional experience in a patient-facing or healthcare position
• Preferred: Experience in an on-site, customer-facing role

Attributes of the Right Candidate

• Self-motivated, energetic, and positive
• Focus on providing exceptional patient care and creating memorable experiences
• Prioritizes client satisfaction and helps clients achieve and exceed their goals
• Believes in high quality and maintains a high standard of compliance to study protocols
• Remarkably organized
• Skilled at problem solving, planning, and being proactive
• Accepts ownership of tasks from inception through completion and assumes responsibility for personal success

Core Values

• Production: We deliver on our promises, have a bias towards action, value independent problem solving, and proactively over deliver.
• Humility: We support each other relentlessly, maintain enthusiasm, embrace change, and are coachable.
• Consistency: We execute accurately the first time, demonstrate persistence, and remain calm under pressure.

Benefits

• Medical Insurance, with generous employer-paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan with clear bonus potential and visibility to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s professional goals
• Success-Driven Environment where data drives decisions, prioritizing transparency, continuous improvement, and success

Pay

Salary Range: $50,000–$60,000

Schedule

Full-Time, 40+ hours