Certified Lead Veterinary Technician - Ross University Veterinary Clinic (St Kitts)

About the role

Lead Certified Veterinary Technician for the Ross University Veterinary Clinic (RUVC) area of the Clinical Sciences Department. Duties will be assigned by the RUVC Clinic Director in consultation with the Head of Department.

The successful candidate will join a large team that consists of Certified/Licensed/Registered Veterinary Technicians/Nurses, Veterinary Assistants, and Faculty. The role includes clinical duties, clinical oversight and support of the technician team, supervision of veterinary assistants in training, some teaching responsibilities, and on-call duties. Management responsibilities are shared with the Clinic Director and may be discussed based on the applicant.

Responsibilities

• Support the smooth running of the RUVC, ensuring high standards of patient care, customer service, and student experience within the treatment room, labs, and offices.
• Provide clinical oversight and support of the technician team, and supervision of veterinary assistants in training.
• Ensure a positive student experience in the clinic.
• Input into the operational management of the clinic, including:
  • Maintaining AVMA and AAHA accreditation standards.
  • Addressing training requirements of the team.
  • Identifying career development opportunities.
  • Managing annual performance reviews.
  • Scheduling and management of timecards.
• Ensure the general maintenance and repair of the work area of responsibility.
• Work closely with the Health and Safety team to ensure compliance with all regulations.
• Provide input for budget management, as well as facilities, IT, and equipment oversight.
• 85% of duties will involve RUVC Clinical CVT position responsibilities.
• 15% of duties will involve team management and development alongside the Clinic Director.

Requirements

• Associate degree in Veterinary Technology or a related field required.
• Current Certified, Licensed, or Registered Veterinary Technician/Nurse credential required.
• Minimum of five (5) years of experience as a Certified Veterinary Technician/Nurse, or equivalent, required.
• Minimum of one (1) year of supervisory, team lead, or leadership experience required.
• Experience with supervision, technician training, and/or student support is beneficial.

Skills

• Proficiency with Microsoft Office Suite.
• Experience using learning management and assessment platforms, such as Canvas and ExamSoft.
• Experience with veterinary practice management software, preferably ProVet Cloud.
• Strong organizational, communication, and interpersonal skills.
• Ability to work effectively in a collaborative team environment.