Certified Enrollment Counselor

Job Duties and Responsibilities

• Perform community outreach activities as directed
• Assist individuals and families with completion of applications for state funded health coverage, Covered California Plans, Patient Assistance Prescription Programs, and Cal Fresh (food stamp program)
• Program In reach to current uninsured health center patients for eligibility screening into various health coverage programs
• Complete logs and reports as required for outreach activities
• Aid individuals and their families with our sliding scale applications and re-certifications
• Ensure current knowledge base of any special funding for outreach programs
• Develop packets of materials for specific outreach programs
• Perform activities to include, but not limited to, presentations to school and community organizations and at work sites
• Other duties as assigned

  Requirements

  • Ability to calculate figures and amounts such as discounts
  • Solve practical problems and deal with a variety of concrete variables
  • Interpret a variety of instructions furnished in written, oral, or diagram form
  • Exceptional people and telephone skills
  • Must be able to multi task, while maintaining a courteous and pleasant attitude towards the public and coworkers
  • Ability to adapt to various job duties and focus quickly
  • Bilingual skills a plus
  • Basic computer skills required

  Education/Licensing/Training

  • High School Diploma or Equivalent
  • Covered California Enrollment Counselor Certification
  • Medi-Cal and various state funded program certifications

  Physical Demands

  • Sitting: Up to 20% of the workday may be spent sitting
  • Lifting: Lifting may include up to 25lbs.
  • Carrying: Up to 25% of the day may include carrying objects weighting up to 10lbs
  • Pushing/Pulling: Up to 5% of the day may require pushing or pulling equipment, drawers, and carts
  • Climbing: No more than 1% of the time may include climbing one flight of stairs
  • Bending: Up to 25% of the workday may be spent in bending at the waist picking up charts and supplies
  • Reaching/Stretching: Up to 3% of the time may require or stretching to retrieve equipment or documents
  • Handling: Hand and wrist movement is required 50% of the workday in computer entry
  • Fingering: Up to 50% of the workday involves typing in the computer, receiving and sending messages
  • Feeling: Normal tactile feeling is required to perform all job duties
  • Twisting: Up to 5% of the day may be required in retrieving supplies or equipment
  • Talking: Average ability and fluency in English is required in communicating with patients, staff, and outside agencies
  • Hearing: Average ability is required to answer the telephone and perform all job duties
  • Seeing: Average ability is required to read and follow instructions and assisting patients

  Benefits

  • Medical, Dental and Vision Insurance
  • 401(k) with matching
  • Generous Paid Time Off, Personal Day, and Holiday packages
  • Flexible Spending Account Plan
  • Employee Assistance Program
  • Life/ADD insurance policy
  • Long Term Disability Insurance